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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 5,813 reviews
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DJ from Geek Squad is a very good technician install all my devices with care and a professionalism extremely good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gerry was extremely helpful setting up my wi-fi. He was very courteous also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to network system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the services provided by the Geek Squad. Polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi installation and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech (Beau) installed and configured my new router and made sure everything worked correctly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me to get reconnected to my Wif.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed my old router and reconnected a new one to get my WiFi working again. He was very thorough and checked all my devices to be sure they were connecting before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on time and gives great service. Matt was so helpful in setting up our new modem and router and getting our home office set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This visit was to set up wireless internet throughout the house. I had been able to set up part but not all. They work was efficiently completed and I came away with more knowledge that I can use later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75"LG TV Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both employees from the Geek Squad where very professionals, knowledgeable, patience, and explained everything with details . I think is the best team we have had from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek installers are very patient and take time to explain the products they install and to verify everything's working as planned. I feel confident that I can rely on their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This guy knew his stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with a password after I installed my Netgear wifi booster. Geek Squad guy came in and had it fixed in less than an hour. Very pleased with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad restores sanity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My router was knocked off of the shelf which resulted in loss of Internet. I tried for three weeks to get it to work. The young lady from geek squad had it working again within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon did a great job reviewing my Internet modem/router service and tying it in with RING, purchased previously at Best Buy. Still a little tweaking to do and he will finish it next week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router is good but still have problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to the house did all she could do but it wasn't my router. I told the tech on the phone when I called but I think he didn't understand me when I set up the appointment. I'm still having problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installs everything for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek squad for the last 8 years with no regrets. Once again they did not let me down. On time and courteous as always. Made sure everything worked as advertised, Josh was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Googl Wifi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad tech was very professional and very informative of the product and other products I had questions about at Best Buy. Best Buy thank you for having employees of the Calabria

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the tech help of the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a fairly complex installation of a new TV and enhanced WiFi. The Geek Squad guys did a great job and saved us countless hassles. They are well worth involving with electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad at Best Buy set up my new TV and Router. They are true professionals. Thank you!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lobe these eufy system, no lost of network signal around the house. And hood signal strength when more members of the family connected at same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wi-fi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wi-fi setup was done very professionally. My questions were answered, too. The router/modem combination has been working well ever since.

    I would recommend this to a friend