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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5756 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 5,756 reviews
  • Rated 5 out of 5 stars

    Awesome Tech!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician Timothy was amazing! He installed our system, connected all our devices and explained everything as he did so. He was neat and clean and very knowledgeable. A pleasure to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Communicative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a supurb, professional install. Communicative and on time. Very tidy. Knowledgeable for old building plumbing too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ADVANCED TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECH THAT WORKED ON MY COMPUTER WAS VERY EFFECENT ,VERY KNOWLEDGABLE ABOUT THE PROBLEM THAT I WAS HAVING AND CORRECTED IT. THANKS AGAIN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Fits the television well. Will tell everyone to buy. The guys were great and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He took care of my problem

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy answered all my questions and fixed my problem. He was very patient and helpful and I would recommend him and the service to others. Overall they did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and nice technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my 55” inch TV that was purchased at Best Buy and installed by the geek squad. It turned out that my problem was with the cable company and not the TV. The tech was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my and mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job. Very professional and were very knowledgeable. The TV looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wi-Fi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service and assisted as needed and beyond to address most of my concerns. It would have been great if he had shown me how to set up a hidden Wi-Fi network as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some help to get my new router set up and the Geek Squad came and did a wonderful job of establishing the connections. The employee was prompt, courteous, very helpful and efficient. I highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Agent Jerry was very knowledgeable and helpful. He took the time to explain the issues with our system and made recommendations on how to correct it. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I say, Geek Squad Matt is an awesome awesome Guy. Very professional and knows his stuff !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support/setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the fact that they will come to the home to do what needs to be done. If it can't be settled on the phone, they will make appointment for you to take the product to the store. They are very helpful and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Have Internet!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved to a house in the mountains with no cell phone reception. The Geek Squad helped us find a system that works very well in all parts of our house. It's nice to be reconnected to the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received prompt service and the technician who came out was very informative. He had a wealth of knowledge and was able to answer all of our questions. Our internet works better and we know more about how to keep it going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my internet fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed my internet very fast and explained the process completely. Very much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my.new router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent technician was able connect my new router change the password to accommodate all my electronics and made sure a were functioning and did a speed test

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Geek Squad folks to set up all my electronic gear! Very inexpensive to have it done right! I appreciate the professionalism and patience the tehnicians exhibit..I have lots of questions and they explain it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation team from the Lake Geneva store. MUCH appreciated. Barden's

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were really great! They called to warn me before their arrival. They were extremely knowledgeable and quickly set up the WiFi extender

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for the novice or busy nerd.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job so I didn't have to. Timely arrival and made sure everything connected properly before leaving.

    I would recommend this to a friend