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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5756 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 5,756 reviews
  • Rated 5 out of 5 stars

    Installed new modem, router, and set up network.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent extremely helpful, thorough, easy to understand, friendly, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed an additional eero wi-fi extender to gain more house coverage. Installation was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set it up and he was so knowledgable and professional and nice. Answered all of our questions and gave us his business card. Tried to tip him but he refused saying they are not allowed to accept tips. Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable techician, you get a way better person when installing a new purchase item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job with bringing my WiFi from upstairs to downstairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent computer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up my husbands new computer..they had previously helped us transfer all his old files too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get help when I cannot take care of my tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a number of tech issues I have problems solving. That is when The Geek Squad support personnel are invaluable! Their service installing and troubleshooting in my home has saved me time and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-fi network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were very helpful and listened to my suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done and done! Quick and complete. All nerwork problems have disappeared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is my go to for help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing. Syncing up all the “smart devices” was tough enough, but when two or three would not work, it was time to call the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and set up the Netgear Nighthawk router and helped us make sure that we could stream onto our smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I had the Geek Squad set up a modem and eero for me. They were very thorough and made sure everything worked before they left and that I knew how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up with router went fine. I was told the wrong modem to get. Does not work with spectrum. Still happy with the router in 3 rooms. makes a big difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I needed was a Wi-Fi router installed. The visit was a little expensive for just that. The installer, Daniel, was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raymond is the man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my wifi extender. Raymond was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero mesh WiFi is great for a large home.Works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bestbuy geek squad came out very professional and i stall my extenders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a geek squad person come to my house that wasn't polite and did what was needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. We had to replace our network setup and they got us up and running, plus explained everything. We've quit trying to figure out all this electronic stuff...just let the Geek Squad do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting help setting up my router or any other item purchased from Bestbuy because I have TotalTech is ablessing.

    I would recommend this to a friend