Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 5,813 reviews
  • Rated 5 out of 5 stars

    Geek Squad rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks! They were very professional and took the time to explain everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they know what they are doing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the geek squad to hook up a new modem i got from ATT and a wireless router I git at Best buys. They did a great job. I would still be trying to hook it up my self 3 weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what needed to be done. Got the job done as quickly as they could.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wi-Fi set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service and assisted as needed and beyond to address most of my concerns. It would have been great if he had shown me how to set up a hidden Wi-Fi network as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and set up the Netgear Nighthawk router and helped us make sure that we could stream onto our smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home geek squad teams great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John is very knowledgeable. Both were very nice and professional. Working with the phone help is unfortunately a very different case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Fits the television well. Will tell everyone to buy. The guys were great and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician Daniel who helped me was very nice he answered all my questions. I would recommend him and the geek squad To friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for the novice or busy nerd.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job so I didn't have to. Timely arrival and made sure everything connected properly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Geek Squad guy was great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KAIN SI- HOON KIM was wonderful !!!!! The night after Kain‘s installation I had a printer problem. I called him the next morning and he came back that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He resolved my computer and connection issues quickly, answered all my questions professionally, and overall he did a great job. Highly recommend their service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that showed up were very nice. They were knowledgeable about the product that I had purchased and got right to work. They made sure all of my questions were answered before they left. Easy peasy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Was Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed an additional eero wi-fi extender to gain more house coverage. Installation was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up wireless mesh system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly set up and went online. Needed additional help from the store which was also delivered quickly. Up and running without any real downtime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mesh Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyd was professional and set up mesh system efficiently. Thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi mesh.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work on installing my Wi-Fi mesh system. He explained everything perfectly. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad service many times and as always the service was exceptional. Nicholaus V. was very polite and knowledgeable and was willing to answer all of my questions as I am not a techie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent network installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by geek squad agent. He was extremely knowledgeable and offered great suggestions on how to make our wireless network work at its best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up to date on technology and customer oriented. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time with Geek squad. I always thought it was too expensive. Not so. Professional and they don’t treat you like you are less than connected . I can’t say enough good.

    I would recommend this to a friend