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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5756 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 5,756 reviews
  • Rated 5 out of 5 stars

    Diana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad experts set up a new router for our home network. This change improved our wireless speed for all the devices we have in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our TV and system. They did a great job and were very polite and helpful. They answered a lot of questions we had about the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, great price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv for our son and paid $229.99 for it. He said that the picture is far better than his larger Sony tv, which cost many times more. It is brighter with a sharper picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router is good but still have problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to the house did all she could do but it wasn't my router. I told the tech on the phone when I called but I think he didn't understand me when I set up the appointment. I'm still having problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad in home support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Joshua did a great job of setting up my new EERO6 wifi mesh system! Very competent, personable, courteous and professional! Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wi-Fi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and extended range on my Wi-Fi and changed my stereo settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that the cables are all tidy to the various devices in and around the t.v. and that I now have a printer that works. I am very pleased with the service of the Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installer that came out to install the Ring cameras and router. I had numerous issues with my internet. My installer was able to get my system up and running and was very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hone network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth process. Technician was very knowledgeable and gave me great advice. Will use this service again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad tech was on time and completed the install quickly. He took time to he explain all necessary info needed to use the router. GREAT SERVICE !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite and on time. He connected the Ring doorbell to the wifi... but now I'm not receiving any notifications... even though the Ring is connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi and eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel is excellent very informative professional over all excellent see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on time and gives great service. Matt was so helpful in setting up our new modem and router and getting our home office set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home geek squad teams great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John is very knowledgeable. Both were very nice and professional. Working with the phone help is unfortunately a very different case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reviewed made it all work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad reviewed my electronics and decided the best options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wi-fi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wi-fi setup was done very professionally. My questions were answered, too. The router/modem combination has been working well ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad at Best Buy set up my new TV and Router. They are true professionals. Thank you!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLING THE CORRECT DEVICE FROM XFINITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD AGENT CHECKED ALL THE EQUIPMENT AND GOT IT RUNNING PROPERLY AFTER XFINITY DEVICE DID NOT WORK IN MY BUILDING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos and new WiFi installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a complete job of integrating new items with my existing and explained work with competence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is absolutely a lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were really very knowledgeable.

    I would recommend this to a friend