Customer Ratings & Reviews

Always excellent service! Eddie and Brian are personable and professional every time.

Each time have had Total Tech her, they have corrected the problem; problem is , my ability to mess up and require a return by Tech...

Jeffrey (Scott) did an excellent job setting up our new router, connecting it to all of our devices and answering all our questions.

Excellent repair person went beyond the call. He can come back to my home anytime

Agent mounted by tv and i didn't want cords behind the wall so he ran then down the wall and neatly tied them together.

The agents set up my tv staying till I was completely satisfied.

Geek Squad member Randy was friendly and efficient. He made sure that I understood my new Orbi mesh system before leaving

The Geek Squad successfully installed my new Netgear Night Hawk Router in no time. My praises to the Geek Squad. I have used the Geek Squad many times and will continue to do so.

What I say, Geek Squad Matt is an awesome awesome Guy. Very professional and knows his stuff !

The Best Buy technician was great. Set up my Eero mesh and had suggestions for where to put it. Answered all my questions and made sure all my equipment was working with the mesh system.

Ludwig installed the modem/router to replace old ones. We would have never been able to do this correctly & deal w Comcast

The tech set up my wifi equipment and it works great. The quality is excellent. I would highly recommend this product to anyone.

They set up and wired our new router and then connected everything to the new WiFi network. Then made sure everything worked correctly

The Geek Squad is always so efficient and answers any questions we may have.

Excellent job very helpful and professional work absolutely i recommend Geek squad

We can teach from home and take classed from home all at the same time. Having the Geek Squad install our home WiFi network was the correct choice.

I am so glad I contracted for Geek Squad service. Had all my tvs up and functioning and co-operating between modem and roku

The rep found a technical issue between my printer and internet that two former reps were unable to determine. Very pleased!

Very professional installation team from the Lake Geneva store. MUCH appreciated. Barden's

The agent came to our new house and setup everything for us [TV, network, modem, router] and we have not had any issues since. Couldn't ask for anything more.