Customer Ratings & Reviews

Though I had installed routers in the past, I thought I would give the Geek Squad a try. The member who installed my router did a great job installing and testing to insure that all was working to specification.

I am so glad I contracted for Geek Squad service. Had all my tvs up and functioning and co-operating between modem and roku

Frank & Josh did a Great job setting up my new eero mesh network. Very Professional !!!

Yes. There was a time delay getting the Geek Squad home visit. The actual set up went well. All is good.

Jeffrey (Scott) did an excellent job setting up our new router, connecting it to all of our devices and answering all our questions.

The agent help me get it all set up and letting me know how to use it. He had a great smile and very friendly.

Even though we now have to have a home visit to fix our new TV, I was very pleased with the support and willingness to solve the problem.

The tech set up my wifi equipment and it works great. The quality is excellent. I would highly recommend this product to anyone.

Quickly set up and went online. Needed additional help from the store which was also delivered quickly. Up and running without any real downtime.

The rep found a technical issue between my printer and internet that two former reps were unable to determine. Very pleased!

Each time have had Total Tech her, they have corrected the problem; problem is , my ability to mess up and require a return by Tech...

KAIN SI- HOON KIM was wonderful !!!!! The night after Kain‘s installation I had a printer problem. I called him the next morning and he came back that day.

The agent gave me all the information I needed and made sure my system was set up to meet our needs!

I was having trouble with a password after I installed my Netgear wifi booster. Geek Squad guy came in and had it fixed in less than an hour. Very pleased with this service!

The agents was professional, knowledgeable and courteous. Pleasure to have him as my technical support consultant.

The agents assessed my issues and were able to come up with viable solutions and advice.

The agent "fixed" my printer by changing something on the computer. The printer now works like new.

He did a great job. Very pleasant and very efficient

these guys do a great job, on time, friendly, know what they are doing, highly recommend them.

The agent removed my old router and reconnected a new one to get my WiFi working again. He was very thorough and checked all my devices to be sure they were connecting before leaving.