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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 5,813 reviews
  • Rated 5 out of 5 stars

    Geek Squad is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got my modem connected professionally and courteously. There knowledge was quite excellent as well as being polite and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my internet item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me get it all set up and letting me know how to use it. He had a great smile and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up a router for three rooms of my home.. He explained clearly what he was doing and why and patiently answered my questions .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new modem, router, and set up network.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent extremely helpful, thorough, easy to understand, friendly, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee very knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed and made sure it was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. The employee had a great attitude and was willing to explain anything I asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent set up my TV as requested , verified it was Working then clean up and removed the TV box and all Packing debris before leaving my Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good service prompt Knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home TV receiver and system set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. There was a time delay getting the Geek Squad home visit. The actual set up went well. All is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my tv’s, laptops, thermostat and doorbell. Designating the tv’s to separate channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos and new WiFi installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a complete job of integrating new items with my existing and explained work with competence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job with bringing my WiFi from upstairs to downstairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Comes Through Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been very efficient in fixing or telling me how to do something better with my computers. They have been very friendly when I‘ve dealt with them. 5 stars out of 5 from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missed confirming iPads and laptop synced to wireless printer, having issues…will be calling Everything else connected fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Wi-Fi System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed and set-up Wi-Fi System. They did a good job for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good, friendly, quick, thorough service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad quickly accessed our wifi needs, made recommendations, installed the upgrades and got us reconnected & up and running more quickly & in more areas of our house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad perfect as always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit i selected work perfectly and as advertised after geek squad installed and setup system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Set-up was streamless.....they even worked with my cable provider to make sure all was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Agent was amazing he was very knowledgeable about the product I purchased and it’s most effectiveness. He was very helpful recommending other enhancements to improve WiFi service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. At first I thought there was a prob with internet strength so an older review may be floating around. But all good now. Great service in all ways

    I would recommend this to a friend