Customer Ratings & Reviews

Brad was very professional and so nice! He and the other gentleman figured out the problem with our wifi and got us set up.

The agent was very professional and knowledgeable. Knew exactly what required to be done

My tech was Bill. Very polite, knowledgeable and completed my Wi-Fi hook-up for my printer, laptop, LG TV, Wi-Fi booster and phone. Excellent tech.

Great Investment - although the Google wifi is designed as a DIY installable product, having the Geek Squad set it up was well worth the cost. They were on time, assessed my situation and began to work on the installation in a matter of minutes. The connected all of my wifi ready devices to the whole house wifi network and didn't have an issue trouble- shooting a particular device that seemingly didn't want to pair with the system. These guys are Real pro's. My investment saved me a ton of time and potential frustration.

Majestic my technician did an excellent. He set it up, was very thorough and answered ALL my question! He ensure no stone was left unturned.

Agent put in the new Wi-Fi, EERO. And connected to all of the items in the home.

The technician was a true expert in installing my home’s new wi-fi network - new cable modem, new router, and configured all wi-fi connected devices. Great job!

The agent took care of my Wi-Fi, increased my Wi-Fi coverage in the house, and was a great help in answering our questions. He even helped us with the set up of our fire TV so that now we just need one control to access broadcast tv.

Routers installed perfectly, friendly and knowledgeable

Geek Squad provided top notch, prosessional support setting up my WiFi system, along with connecting all my electronic devices, to include computers, tv's, phones, and printer. Provided friendly and Excellent Service.

Reid was the technician that helped me. Reid is extremely knowledgeable, efficient and professional. I could not have installed my Mesh System without Reid’s expertise. Thanks again Reid

The technician that was send out here went above and beyond my expectations!

I am no new comer to setting up a router but I had wasted many hours this time without success. The Geek Squad came in and with a little time and effort had me up and running.

Mesh network installed. Checked out coverage. I appreciate their expertise.

Hooked up the eero for my wi fi. He was very efficient and explained everything as he went.

We had recently purchased the Google mesh network & set it up. The first day it worked great but then after that, we had issues. After much troubleshooting, we couldn't get it to work like we wanted, so we called Geek Squad. It turned out it wasn't a problem with the product but our wires were loose at connection points. Whoops!! Agent Sunday was great at quickly figuring it out & he even gave us a call back the next day to ensure all was still working well. I will say, the only issue we had was not specifically with Geek Squad, but maybe all of the team members. We had a store credit that we were going to use to pay for the Geek Squad service. I asked Agent Danielle if we could use it, she said yes. When Agent Sunday called to confirm the appointment, he said we could use it. When we went to use it, we couldn't use it with Agent Sunday & I ended up having to drive to the store to use the store credit card. It turns out, there is one store credit card that has only a bar code & then there's one that has the magnetic strip. The field agents can only run those cards with a magnetic strip. It would be beneficial for all to be aware of this to avoid the issue I had.

Knowledgeable, courteous and explained everything. Would definitely use him again.

Brandon was fantastic…efficient, knowledgeable and very customer service oriented.

I was able to install my Linksys mesh WiFi system easily enough and most of my devices worked well. Some devices however wouldn't respond at all. When Andrew came to my home he found that certain devices were not responding to the new 5 ghz network. He was able to split the service into two networks so that the devices that will only work with the slower network now work and the newer devices still work with the faster network. I'm very happy with the results.

Euro 7 successfully Wifi Connect to whole house. Hard wired a few of components.