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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 5,813 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installed my Routers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team Member knew the routers perfectly cand how to install them to provide internet throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Tme and Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time with appointment (B. Pick) Agent had good customer relations and went outside the box to insure everything worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. I hope Best Buy continues this. With all of the new technology and the speed that it come at you this service is a must for most people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They took care of everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was helpful and set up everything. Was very patient and called Xifinity when we ran into a hiccup. Glad they were able to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, efficient and fixed things I would have spent weeks trying to learn how to install. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul Lohman the Geek Squad installed my wi fi quik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my wi fi quickly and put all my instruments to include my printer in the network! Best Buy is well represented by this individual!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi Equipment install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the new equipment and services provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks share while working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek did everything quickly and knowledgeably! Pleasant and willing to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raymond is the man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my wifi extender. Raymond was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was running very slow and the Internet was not working. The geek squad resolved both issues in a timely manner. Thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is patient and affirming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowkedgeable and consistently let me ask the questions to be addressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Total Tech Support! Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With TTS this service was only $49, and the Geek was fast and efficient. He save me hours of fussing with all the wireless products in the house to make them work with the router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi fi improved by Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very professional and personable. The surfboard was installed in conjunction with a mash system. Great job in all regards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the old TV and mounting bracket, installed the new bracket and tv, and hauled away the old tv and bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job to set up network and make suggestions to help us to operate the system properly Highly qualified and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came was very helpful. He helped us figure out how to optimize WiFi signal in our entire non-traditional-build house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reviewed made it all work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad reviewed my electronics and decided the best options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my harmony universal remote, I didn't even have some of the things they kinda needed but they worked around it and took great care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero mesh WiFi is great for a large home.Works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Google Wi-Fi AC 2200 mesh install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional and efficient as we added another Google wif to my Google home app.

    I would recommend this to a friend