Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5756 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 5,756 reviews
  • Rated 5 out of 5 stars

    Geek squad helped out with speaker problem today.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed the home entertainment rear speaker problem and answered questions about a balky printer. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi mesh installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi mesh system was installed without any problems. Great system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Wifi install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did their best to help me. Did the minimum. Still, they cared about me having proper wifi and notified me accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad. My hero.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new unit and connected it to the others. And verified the better reception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Determination

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very polite and determine to get the job done. The system was giving him problems but kept working at it until he got it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service you can trust.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was excellent. Agent was informative and completely honest. Demonstrated superior product knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good- not bad-really good Geek squad agent was good good--not bad Geek squadn agennt was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great geek squad experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was thorough and professional. I appreciated his efforts to understand my objectives and explain how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh WiFi setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad went above and beyond what was expected. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The excellent service was greatly appreciated. All questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did an outstanding job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job. I have no complaints. Would not hesitate to have the same technician again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Quick installation and great explanation of what was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE GEEK SQUAD!!!!! They are THE BEST!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super helpful as we navigated what we needed or our home entertainment needs. They answered all our questions and made us feel very good about our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job from the Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reinstalled my router which lost my WIFI password, worked to reset all my connections and I was extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fix my wi-fi problem. The Geek squad is doing very good job on solving my wi-fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Routers.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team Member knew the routers perfectly cand how to install them to provide internet throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. At first I thought there was a prob with internet strength so an older review may be floating around. But all good now. Great service in all ways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the modem and set everything up and explained and answered all my questions. I was very pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and professional service! The technician was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy did a great job. Cloned my old router so all the smart home gadgets work.

    I would recommend this to a friend