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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 5,813 reviews
  • Rated 5 out of 5 stars

    WIFI system problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were capable and professional in getting our WIFI system up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, and the range of the system is perfect! We are very happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had router on hand when visited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was superb, knowledgeable, helpful, personable, made sure everything was working and made sure I knew how they worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero Pro 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB geek Squad performed flawless as my wifi system is up and running, improving my overall experience with the devices on my syste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was doubting this product since I have try extenders and didn’t work but with this item internet is doing it’s job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and Adaptive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a great job of rescheduling for us and got everything in working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got health check up on my pc and other security issues and cleaned up some old files. Andrew Wing did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original set up didn’t work as well as I expected and the team leader or expert came back twice to make sure we got it configured perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good- not bad-really good Geek squad agent was good good--not bad Geek squadn agennt was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad technician was professional and knowledgeable. He made sure i understood everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest cam/netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My issue was with my outdoor nest cam and paring my Netgear. He was on time, professional and I’m happy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very proffesional and did it in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came to our house and installed equipment to get WIFI out in my shed and shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for electronic purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and did a free evaluation of my electronic needs. Then they recommended the appropriate electronics tools that would make my system work most efficient in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consultation and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. Knowledgeable. Efficient. Adam, Benjamin, and Dustin were great. All knew their business and acted professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mesh wifi installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my wifi and had geek squad come in. He recommended upgrading to a mesh wifi system that has worked really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update to Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed an update for our Wifi reception. It’s absolutely perfect, and the Squad was so awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reconnected me to the wi fi and internet. I was very satisfied. They were prompt and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is absolutely a lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were really very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS and AppleTV set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Tyler was very knowledgeable, respectful of the need to take precautions because of covid, and got the job done efficiently and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable/professional who check equipments I have connected to the WIFI and recommended the best product to ensure I have high speed internet through the house.

    I would recommend this to a friend