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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5756 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 5,756 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service - will keep buying things for her to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Agent was amazing he was very knowledgeable about the product I purchased and it’s most effectiveness. He was very helpful recommending other enhancements to improve WiFi service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech skilled at researching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very skilled at researching our RV Winegard 2.0 system and although he didnt get it setup he gave us enough clues that we could follow-up and get it setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very please with the guy who came and helped reset up our WIFI system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Net Gear was a bit of a pain, but they powered through it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Respectful of my home and Covid Guidelines. Very thorough an went over everything with me. Kind enough to ask me if, I had any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Comes Through Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been very efficient in fixing or telling me how to do something better with my computers. They have been very friendly when I‘ve dealt with them. 5 stars out of 5 from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home wifi works very good. I only have one concern. The two units run very warm which did not happen to my old unit. I am concerned that this will affect the units as it ages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got health check up on my pc and other security issues and cleaned up some old files. Andrew Wing did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problem with little effort.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our storm (durecho) I could not get my Skylite or my tablet to work. Had no Mediacom for five days. They fixed them in less than ten minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad correctly set up the Eeros and configured them to work with my AT&T router (not straightforward), and reconnected all my Sonos and other WiFi devices. Thorough job and well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job hooking everything up and teaching us how to use it. They were very professional and took all the Covid precautions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my printer quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my printer through wifi and had it working quickly! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was doubting this product since I have try extenders and didn’t work but with this item internet is doing it’s job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake was punctual and very patient with us. He thoroughly answered all of our questions, set up the devices and gave us a contact card. Everything is up to speed. Quite satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came was very helpful. He helped us figure out how to optimize WiFi signal in our entire non-traditional-build house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full wi-fi coverage over a large building for the first time in 5 years. Installers were diligent in placement and testing, offered some great tip in the process. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Tme and Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time with appointment (B. Pick) Agent had good customer relations and went outside the box to insure everything worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are grateful to the Geek Squad who got up and running again and stayed until all devices on the network were functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were on time, were courteous and polite and answered all of our questions. They knew exactly what they were doing and the installation took less than 45 minutes.

    I would recommend this to a friend