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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 5,813 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad person arrived on time and spent a good amount of time setting up a new WiFi router. Took extra time to assist in re-setting multiple items to the new WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment was fast and the techs were friendly and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a Geek Squad for other installations they are always the most professional and educated with the products that they are installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my wifi mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing installing my new wifi. Both technicians were very friendly and made the experience great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came to set up my new modem and mesh wifi was very knowledgeable and friendly. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed a phone modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very knowledgeable. They stuck with the install of my phone modem dealing with Comcast. I had a lot of confidence in them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the Eero Wi-Fi system and ensured that all devices that work on the network were working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped my office electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I didn't like the Greek Squad and the services they provide I would find someone else. They are GREAT and I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents worked efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents are well versed, suggested placement of all Eero devices to ideal locations in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 3 out of 5 stars

    Home wi fi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the wi fi set up - setting up the velop. A username & password was set up however it was for the velop not the modem/router and would have been nice to know there was a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    People-Techs and Personalities you can depend on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are just great. Have two residence and a lot of Best Buy in both-They take care of business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have deepened on the Geek Squad for all of my computer questions and problems and they have always come through for me with their excellent service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech skilled at researching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very skilled at researching our RV Winegard 2.0 system and although he didnt get it setup he gave us enough clues that we could follow-up and get it setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and did an outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed wireless router quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing the WiFi router quickly and thoroughly explained how to use the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Google Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan M. from the Geek Squad was excellent. He would not give up on the installation until it was perfectly working. He answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the Geek Squad network setup! Lorin did a great job! He answered all my questions, took time to explain things, listened to my concerns and made suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the G Squad for a guy that’s technologically challenged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problem with Comcast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was to connect my router to my modem. The modem (Comcast) twice would not work. I had to replace the Comcast modem by the time I got it replace I have yet to reschedule the agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and didn't attempt to try and fix something he knew a new motherboard is needed.

    I would recommend this to a friend