Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5813 reviews
(5,813 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad person arrived on time and spent a good amount of time setting up a new WiFi router. Took extra time to assist in re-setting multiple items to the new WiFi.
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The appointment was fast and the techs were friendly and very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used a Geek Squad for other installations they are always the most professional and educated with the products that they are installing
I would recommend this to a friendRated 5 out of 5 stars
Installed my wifi mesh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were amazing installing my new wifi. Both technicians were very friendly and made the experience great.
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician that came to set up my new modem and mesh wifi was very knowledgeable and friendly. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
The geek squad installed a phone modem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very knowledgeable. They stuck with the install of my phone modem dealing with Comcast. I had a lot of confidence in them.
I would recommend this to a friendRated 5 out of 5 stars
Good Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed the Eero Wi-Fi system and ensured that all devices that work on the network were working correctly
I would recommend this to a friendRated 5 out of 5 stars
Helped my office electronics.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I didn't like the Greek Squad and the services they provide I would find someone else. They are GREAT and I'm very satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad agents worked efficiently.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad agents are well versed, suggested placement of all Eero devices to ideal locations in my house.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 3 out of 5 stars
Home wi fi
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did the wi fi set up - setting up the velop. A username & password was set up however it was for the velop not the modem/router and would have been nice to know there was a difference.
I would recommend this to a friend Rated 5 out of 5 stars
People-Techs and Personalities you can depend on.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These people are just great. Have two residence and a lot of Best Buy in both-They take care of business.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have deepened on the Geek Squad for all of my computer questions and problems and they have always come through for me with their excellent service.
I would recommend this to a friendRated 4 out of 5 stars
Tech skilled at researching
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was very skilled at researching our RV Winegard 2.0 system and although he didnt get it setup he gave us enough clues that we could follow-up and get it setup.
I would recommend this to a friendRated 5 out of 5 stars
Geek set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very professional and did an outstanding job
I would recommend this to a friendRated 5 out of 5 stars
Installed wireless router quickly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job installing the WiFi router quickly and thoroughly explained how to use the device.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed Google Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan M. from the Geek Squad was excellent. He would not give up on the installation until it was perfectly working. He answered all our questions.
I would recommend this to a friendRated 5 out of 5 stars
Great service from Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the Geek Squad network setup! Lorin did a great job! He answered all my questions, took time to explain things, listened to my concerns and made suggestions.
I would recommend this to a friendRated 5 out of 5 stars
Great Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from the G Squad for a guy that’s technologically challenged.
I would recommend this to a friendRated 4 out of 5 stars
Problem with Comcast service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was to connect my router to my modem. The modem (Comcast) twice would not work. I had to replace the Comcast modem by the time I got it replace I have yet to reschedule the agent
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was knowledgeable and didn't attempt to try and fix something he knew a new motherboard is needed.
I would recommend this to a friend
