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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5756 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 5,756 reviews
  • Rated 5 out of 5 stars

    Installed my wifi mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing installing my new wifi. Both technicians were very friendly and made the experience great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update to Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed an update for our Wifi reception. It’s absolutely perfect, and the Squad was so awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reconnected me to the wi fi and internet. I was very satisfied. They were prompt and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got everything working again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got my eero hooked up and internet working as well as my printers and cameras quickly! How nice it is to have everything working again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents worked efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents are well versed, suggested placement of all Eero devices to ideal locations in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    People-Techs and Personalities you can depend on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are just great. Have two residence and a lot of Best Buy in both-They take care of business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came to set up my new modem and mesh wifi was very knowledgeable and friendly. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad agent was fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my eero wifi network and resolved miscellaneous computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-FI issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to get the wi-fi in my home working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a fabulous job of setting up the router and configuring all our devices. They even helped me with the app on my phone for this device. Thanks guys so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up was great. The technician came to the house. He set up the entire house and connected up all the WiFi items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people. Polite , knowledgeable, informative. The same people installed my Bravia 65"TV. The best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi fi improved by Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very professional and personable. The surfboard was installed in conjunction with a mash system. Great job in all regards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They took care of everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was helpful and set up everything. Was very patient and called Xifinity when we ran into a hiccup. Glad they were able to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Mesh Router Geed Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installer was very professional and had us up and running in about an hour for the installation of our ASUS mesh router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Representative - sorry I don't remember his name - was here on 7/3 to install our modem/router. He was a wonderful person and tech. Very professional, polite, and efficient. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was running very slow and the Internet was not working. The geek squad resolved both issues in a timely manner. Thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had router on hand when visited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was superb, knowledgeable, helpful, personable, made sure everything was working and made sure I knew how they worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD Rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECH WAS EXCEPTIONAL>>>>>GREAT EXPERIENCE with a qualified, professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent uninstalled the Ring Doorbell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came to uninstall the Ring doorbell for return. The Ring doorbell was defective.

    I would recommend this to a friend