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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 5,813 reviews
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fellow took care all of my problems. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people. Polite , knowledgeable, informative. The same people installed my Bravia 65"TV. The best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally managed to fix my internet issues. Took several tries, but they got it. The guy that came out to the house was brilliant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up of new modem and router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough tech. Went right to work upon arrival. Took his time and did it right leaving everything working properly and layout looking great. Much appreciated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was easy to schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the time the agents spent trying to get everything hooked up. We figured it would be a temporary solution, so they took the time to go over future options with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my wifi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wifi extenders are already becoming obsolete and the pods are taking over, but the Geek Squad guy still helped me get the most out of my wifi extender!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tuned my WiFi network quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad member that came to my resiidence not only tuned my WiFi network, but took the time to explain what and how he was fixing/tuning it and explained where I had made my mstakes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is "Wow". What great service! Matt came to my home, did magic with my computer and did not make me think I was stupid. I know I can depend on Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fix my wi-fi problem. The Geek squad is doing very good job on solving my wi-fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John took care of it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John, theGeek, helped me o Er the telephone when I experienced computer difficulty. He patiently told me what to do and walked me through it. I am grateful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup WIFI, very polite & quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the young man I interacted with he was very polite and knowledgeable, and a great help with what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In home visit to get laptop back to normal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got programs up and running again and connected the backup device and connected the printer again. He was very efficient and did not take very long to complete his task. Very pleased with his service for the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes through again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job. Very pleasant and very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Quick installation and great explanation of what was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi router install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected my orbi router. They were very professional and helpful with future purchase from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek home visit - excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Best Buy for their Geek services to my home. The technician called earlier and was on time. Work took about an hour, and he explained carefully what he had done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super! He was very helpful in getting all the equipment to work together. I was up and running super quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service very professional answered our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person showed up on time and was professional and helpful. He got us up and running in no time. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable about installed products

    I would recommend this to a friend