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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 5,757 reviews
  • Rated 4 out of 5 stars

    Explained everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all questions. Left his card, went to voicemail and no return call. Not sure what his name was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my WiFi problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Prompt and professional!! Have a better understanding of how this works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my network in timely fashion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my computers and printers as a network inspite of the fact that they are older pieces of equipment. Would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consultation and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. Knowledgeable. Efficient. Adam, Benjamin, and Dustin were great. All knew their business and acted professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped my office electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I didn't like the Greek Squad and the services they provide I would find someone else. They are GREAT and I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi router install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected my orbi router. They were very professional and helpful with future purchase from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mesh wifi installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my wifi and had geek squad come in. He recommended upgrading to a mesh wifi system that has worked really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Completely set up the new router and Our guy took extra time to see if we could make my wireless TV receiver work even better. I apprecaited him going above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all devices and installed eero product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Set Up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a great job. Thank you very much. Look forward to the help if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied with the work he did til the next day a couple of the old problems re-surfaced. He encouraged me to call if I need help. He gave me his phone number

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original set up didn’t work as well as I expected and the team leader or expert came back twice to make sure we got it configured perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our eero was connected works wonders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex connected all our devices, making sure all 3 computers, printers etc were working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Randy hooked up our ROKU device and programmed ev.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, courteous, helpful, and friendly! Wonderful service and great employee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent service from the Geek Squad agent. Very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Total Tech Support! Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With TTS this service was only $49, and the Geek was fast and efficient. He save me hours of fussing with all the wireless products in the house to make them work with the router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed a phone modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very knowledgeable. They stuck with the install of my phone modem dealing with Comcast. I had a lot of confidence in them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a Geek Squad for other installations they are always the most professional and educated with the products that they are installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have very high standards and a complex home automation environment. Geek Squad understood our needs, and set-up, root-caused and fixed any Wi-Fi issues. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad WiFi installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heather was very attentive, knowledgeable anf helpful.

    I would recommend this to a friend