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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 5,757 reviews
  • Rated 5 out of 5 stars

    He found my sustem setup error and corrected it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He checked my sustem setup and found the mistake i made during setup and corrected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally managed to fix my internet issues. Took several tries, but they got it. The guy that came out to the house was brilliant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacqueline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are so great! They know their stuff and aim to please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to go geek squad. Thanks for setting up my computer with my scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super! He was very helpful in getting all the equipment to work together. I was up and running super quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad are very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agent connected all my new Eeros and we appreciated his confidence in knowing about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS and AppleTV set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Tyler was very knowledgeable, respectful of the need to take precautions because of covid, and got the job done efficiently and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, knowledgeable service. Way beyond my paygr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was wonderful. He took a genuine interest in what I wanted to ultimately achieve. Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been enrolling with in home service before. For me comes in very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup WIFI, very polite & quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the young man I interacted with he was very polite and knowledgeable, and a great help with what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my WiFi and did a great job. Recommended a better unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job to set up network and make suggestions to help us to operate the system properly Highly qualified and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv hookup in motorcoach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up our Roku on 3 TV. Great job Very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech ADAM was great. He installed the Eero because it was a better fit for our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they got in and out. speedy service. thanks. very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Working Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly set up the Eero units and explained how they work. They solved our WiFi problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad guy did an excellent job of installing my wi-fi extender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cudos to Jason M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason M, did an excellent setting up my new wireless router & syncing it with my printer & laptop. So grateful for is advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the technicians who came to my home were great. They were respectful of our property and fixed all our issues quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person showed up on time and was professional and helpful. He got us up and running in no time. I would recommend.

    I would recommend this to a friend