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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 5,757 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave the Geek Squad the wrong address, he came to complete his mission even though it was out of his district. he was very knowledgeable and helped us get our wifi set up and going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my wi-fi booster fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent, knowledgeable and very considerate. He knows what he is doing and shows considerable experience .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi extender connected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and hooked up everything perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally, my home works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Orbi system. For years, I have struggled with Wi-Fi throughout my home. Finally four floors, garage and outdoors are accessible. Thank you geek squad. Orbi and best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New hardware made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New modem and mesh setup improved signal throughout the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cleaned computer and re-wified my wifi!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, innformation, support andd humor. Job well-done by every person who helped me incuding the in-home tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Google Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan M. from the Geek Squad was excellent. He would not give up on the installation until it was perfectly working. He answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming in the garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went well and we are please to be able to stream in our metal covered garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very easy to talk with and set up our Wi-Fi easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have deepened on the Geek Squad for all of my computer questions and problems and they have always come through for me with their excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The àgents who came out were fantastic and very helpful. I highly recommend all of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this with a new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no-brainer. I always get this with a new computer to ensure connectivity and that my printer and new software are all working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for electronic purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and did a free evaluation of my electronic needs. Then they recommended the appropriate electronics tools that would make my system work most efficient in my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrated in Maine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi the router is working. However the tech, Aaron didn’t set up the NetGear App for me. I can’t do it, so I can’t manage the router settings or be sure all my devices get scanned etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff member was pleasant and helpful. He was patient with my questions and I have had no trouble with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 3 out of 5 stars

    Home wi fi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the wi fi set up - setting up the velop. A username & password was set up however it was for the velop not the modem/router and would have been nice to know there was a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV, Eero, modem installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with efficiency and professional behavior of personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad person arrived on time and spent a good amount of time setting up a new WiFi router. Took extra time to assist in re-setting multiple items to the new WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed wireless router quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing the WiFi router quickly and thoroughly explained how to use the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down worth the money would Definitely use again

    I would recommend this to a friend