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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 5,757 reviews
  • Rated 5 out of 5 stars

    Glad I had Greek Tech doing all Setup/Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did all connections, settings..then called cox to have them connect new router.... did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In home visit to get laptop back to normal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got programs up and running again and connected the backup device and connected the printer again. He was very efficient and did not take very long to complete his task. Very pleased with his service for the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable/professional who check equipments I have connected to the WIFI and recommended the best product to ensure I have high speed internet through the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My thanks for all of GS help getting this system installed. Brett was patient and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer help

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech knew exactly how to help us out and in no time had us all set to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and knowledgeable staff. Quick to obtain an appointment. Sales staff helpful with new laptops available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job hooking and setting up my modem/router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wifi router installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great and it set up quickly with no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my wifi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wifi extenders are already becoming obsolete and the pods are taking over, but the Geek Squad guy still helped me get the most out of my wifi extender!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and quickly set it up. They did a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, however, the changes he made it even more difficult. He changed the way my digerati had it set up and it didn’t work. I had to get the guy that maintains my computer needs to come out and set everything right. The guy that came out from the Geek Squad was extremely friendly, however, i don’t think he knew what he was doing. Whatever, it didn’t work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad hooked me up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional in their work. The hookups went flawlessly thanks to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed google camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services. The technical explained everything and made it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luis is top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis was very friendly, professional & courteous. He’s very knowledgeable & efficient. Glad he was our technician!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent changed out old router. Set up new router and two satellites then made sure all devices worked properly. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John took care of it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John, theGeek, helped me o Er the telephone when I experienced computer difficulty. He patiently told me what to do and walked me through it. I am grateful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did great as always. The guys really know what they're doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my mesh WiFi pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed my google WiFi mesh router/extenders , all 4 of them . they explained how they work and were very polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped with my internet problem, one more orbi did the trick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home WiFi Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very very pleased with the WiFi setup. The coverage is great! The Geek Squad team thought of everything in setting it up!

    I would recommend this to a friend