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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 5,813 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our special agent was very knowledgeable and helpful. He answered all questions and was very efficient with the installations. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had trouble at first but he figured it out in the end and made sure everything worked and showed, explained what worked and what didn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Wi-Fi set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was great and very knowledgeable! He knew his technology and he knew how to give us the best of what we were wanting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i got the GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man worked for quite awhile to get the router to conect. This particular appt. Building is difficult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He found my sustem setup error and corrected it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He checked my sustem setup and found the mistake i made during setup and corrected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my WiFi problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Prompt and professional!! Have a better understanding of how this works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek installed a new router and connected all our wi-fi devices. I was impressed with his knowledge, helpfulness and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech ADAM was great. He installed the Eero because it was a better fit for our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Randy hooked up our ROKU device and programmed ev.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, courteous, helpful, and friendly! Wonderful service and great employee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi installation was done quickly, professionally and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Go To Set Up Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Premium NetWork Setup is great for me. I am so impressed with their professionalism. They are knowledgeable and honest. I use Geek Squad for all my networking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WI-FI Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent re-set all of my equipment and everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. Excellent, thorough, just a very pleasant experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My thanks for all of GS help getting this system installed. Brett was patient and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs were courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs connected the wifi extender for our TV. They were very knowledgeable and answered questions. It was a very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-FI issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to get the wi-fi in my home working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding service from Dave, found the problem and fixed saving us $$ on a new router! Great tech and a very nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samuel helped solved my tech issue. He was great! I would call on his services again! Definately worth it!! Thank you for providing this service and thank you Samuel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usual excellent service from a knowlegeable person. Performed the service I needed and my home wifi is much improved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wi-Fi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though two agents tried to fix my Wi-Fi connection - neither one could. A Geek Squad person will be coming to my home. Wish it could have been sooner - need to wait until November 2.

    I would recommend this to a friend