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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 5,757 reviews
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent as friendly and did a good job He was patient answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS set up my home mesh network quickly and answered all my questions very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lisa L

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as always!! Polite respectful and very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, he helped me plan the wifi mesh as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Home Network support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding home support to fix a networking issue with my new eero mesh router. Geek squad tech support is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to help me with the Wi-Fi extender that was not working, and help me get another product the fit my exact needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Wi-Fi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech arrived on time and installed promptly. Tech explained what he installed and answered all questions. very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i got the GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man worked for quite awhile to get the router to conect. This particular appt. Building is difficult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my fire stick quickly and eff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up the fire stick and helped with showing us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3bears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were very knowledgeable. They explained everything and helped us understand how it works and how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is "Wow". What great service! Matt came to my home, did magic with my computer and did not make me think I was stupid. I know I can depend on Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad internet setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy did an excellent job in hooking up the new modem, router and extenders.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech support did job but used his test for success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped install mesh Wifi enhancer. Wifi was enhanced However, enhancing it enough to reach my attached garage camera is spotty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very professional and di good work. Have not had an issue since they were here. WI-FI has worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my mesh . Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my Internet mesh . Did a great job also connected all of my cameras so they work a lot better now. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the Geek Squad network setup! Lorin did a great job! He answered all my questions, took time to explain things, listened to my concerns and made suggestions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plaece eros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set my euro 6's in place. Wondering if we should have tried the basement placement as that TV works much slower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up of new modem and router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough tech. Went right to work upon arrival. Took his time and did it right leaving everything working properly and layout looking great. Much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek home visit - excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Best Buy for their Geek services to my home. The technician called earlier and was on time. Work took about an hour, and he explained carefully what he had done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up internet very good service Highly would recomended

    I would recommend this to a friend