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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 5,813 reviews
  • Rated 5 out of 5 stars

    Streaming in the garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went well and we are please to be able to stream in our metal covered garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad router set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim set up my router perfectly and was very well versed with the mesh system and where to place the 2 receivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The àgents who came out were fantastic and very helpful. I highly recommend all of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup home WiFi quickly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and called to let me know when he was on the way. He setup my WiFi and took care of all my questions in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad hooked me up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional in their work. The hookups went flawlessly thanks to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and went above and beyond in the set up. Excellent service!!! I definitely would use the Geek Squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed new modem and mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new modem and eoos mesh system. Did a great job.Christopher helped me select the best system and Joe installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The double agent they sent was extremely knowledgeable and ended up resolving the major and total issues on the Internet. You're lucky to have such an employee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Google wifi network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, set everything up, tested it, showed me how to use it & followed up the next day. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switched my wifi and made everything better! It took 2 visits during a very busy time plus COVID protocols

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick,convenient and very compentant service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad performed all required services to my complete satisfaction! Nothing more could be expected! Friendly courteous service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek recommended and installed a better and cheaper system than I had started with. He make 100% certain the job was done right and explained thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Doris Duane Delorme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent extended my wifi. He was knowledgable and efficient. I am always impressed with the members of the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always dependable! Setup my new two in one modem and and checked that everything was connected. Was glad I didn’t try to do it on my own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeremiah was fantastic!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, Jeremiah was great, Fantastic, awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been enrolling with in home service before. For me comes in very handy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I paid for tech support but did I get it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was unable to make Google mesh network product work and so I had to return it. I went with another product that was much more expensive and it worked? Either Google product is bad or he didn’t know how to make it work? After talking with one of my computer friends that has Google (works perfect) I’m now thinking he didn’t know what he was doing? He even went as far as saying that if Google found out that geek squad techs preferred other products....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent on-time service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved the poor home wifi reception in my home. Knowlegeable about reception problems. My service provider couldn’t address the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to go geek squad. Thanks for setting up my computer with my scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad replaced my old WiFi with a mesh WiFi system. As I did not have a smart phone, it was a bit trickier. However, the squad got it done

    I would recommend this to a friend