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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 5,757 reviews
  • Rated 5 out of 5 stars

    Routers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job hooking up the routers and making them compatible with all our Alexa's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very knowledgeable and professiona

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was very professional and knowledgeable. I really appreciated the time he took to answer all of my questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tuned my WiFi network quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad member that came to my resiidence not only tuned my WiFi network, but took the time to explain what and how he was fixing/tuning it and explained where I had made my mstakes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad installed security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service with fantastic! They put a security camera up an hour backyard! The only problem with it is the battery is already needs recharging!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's did a great job. They worked quickly and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all my questions. Quick, and courteous help making sure my wifi and devices were connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switched my wifi and made everything better! It took 2 visits during a very busy time plus COVID protocols

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recommendation to have a tech come out and set up the ORBI network was good as the setup we had was not very efficient and needed an extender. I did not have the knowledge to do this myself. The tech was very good at getting things set up quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wi-Fi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though two agents tried to fix my Wi-Fi connection - neither one could. A Geek Squad person will be coming to my home. Wish it could have been sooner - need to wait until November 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and spoke to me in way I understood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representative installed our new wifi device and tested everything out. Very well done. Professional, courteous, competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Wi-Fi set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was great and very knowledgeable! He knew his technology and he knew how to give us the best of what we were wanting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad router set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim set up my router perfectly and was very well versed with the mesh system and where to place the 2 receivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    internet setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent corrected the set-up for my internet extender. now it works much better throughout the houw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs switched out my rented equipment for a new Router/ Modem to update my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Google extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken was extremely pleasant and effective in explaining in addition to installing the system and returning when I had a question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh router installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made sure my mesh routers were installed correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEk Squad saved us from a lot of frustration!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all they mounted my 65 inch Samsung to the wall; excellent position to watch.Also hooked up our new blu ray player and explained features on both items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my new router and connected devices to Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all my devices

    I would recommend this to a friend