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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 5,813 reviews
  • Rated 5 out of 5 stars

    eero review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all devices and installed eero product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made WiFi great again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, reworked out entire mesh network. We now have much better coverage throughout our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up our new modem and router system and also optimized our TV features. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacqueline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are so great! They know their stuff and aim to please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad quickly got me up and running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my router and positioned three google pods around my house so that we have full internet coverage for our smart devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent as friendly and did a good job He was patient answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing my new internet router as Geek Squad as a altime I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek rep. knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek rep. was very knowledgeable and corrected the WIFI problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved my wifi issue quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents moved a satellite to a different location that allowed a device to connect to my wifi, that previously would not stay connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Routers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job hooking up the routers and making them compatible with all our Alexa's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necesaary item if you have a device that goes on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad protection for several years and would not be without it. It is always there when I need it and I have needed it several times since first purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi installed no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't skip a beat. Connection was not compromised at all. I didn't lose any speed on my transmissions. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use Geek Squad for Setups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good in coming out and connecting your electronics and much easier and more reliable tha doing it yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team member was amazing. Fernando was professional, and patient as I asked so many questions. Our internet is working perfectly now! Thank you geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi extender connected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and hooked up everything perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Doug did fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doug installed everything on new computer as I wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not resolved, no charge !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, could not resolve my issues, no charge !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luis connected our devices to the internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis sucessfully connected all of our devices to our fiber optic service. wish I could give him 7 stars!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV, Eero, modem installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with efficiency and professional behavior of personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they got in and out. speedy service. thanks. very knowledgeable.

    I would recommend this to a friend