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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 5,757 reviews
  • Rated 5 out of 5 stars

    Timely and effective!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cobbie (I think) was very knowledgeable and gave us some extra tips to make things easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done quickly. Had issues with confirming schedule the day of the appointment but issue got resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding service from Dave, found the problem and fixed saving us $$ on a new router! Great tech and a very nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up our new modem and router system and also optimized our TV features. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duke

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Tech was knowledgeable and friendly. He did an excellent job setting our new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usual excellent service from a knowlegeable person. Performed the service I needed and my home wifi is much improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero Pro 6 Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to connect all four eero pro 6's and get the to work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad (Doug) connected my computer to WiFi.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not say enough about the service Doug, from the Bethal Park Pa. store provided. SO helpful, and patient!!! Doug definitely went above and beyond!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad staff were helpful and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technicians were quick and helpful they were prompt and on time. They assisted us in set up and made the process easygoing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped us download Roborock s7+ onto o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent down loaded our Roborock s7+ to our iPhones helping us get started with its house vacuuming process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linksys Extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Linksys Extender and returned it because the Geek Squad Technician told me I didn’t need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got the job done

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geeks were very professional, knowledgeable and friendly. What more can you hope for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing my new internet router as Geek Squad as a altime I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek installed a new router and connected all our wi-fi devices. I was impressed with his knowledge, helpfulness and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    internet and erro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my internet and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad + Orbi = Happiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and most functional home network ever. Handles well over 40 connected devices, fast, burpless - for MAC, PC, Android, Echo, Sonos, WD Personal Cloud, Smart Plugs, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the Geek team coming out and helping get everything up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with Fax issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The duo who came to help me were excellent. I hope to have them help me again - if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs were courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs connected the wifi extender for our TV. They were very knowledgeable and answered questions. It was a very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Doris Duane Delorme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent extended my wifi. He was knowledgable and efficient. I am always impressed with the members of the Geek Squad!

    I would recommend this to a friend