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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 5,813 reviews
  • Rated 5 out of 5 stars

    slow wi fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double agent Carter knew what the problem was almost immediately, he resolved the problem, then checked system to make sure nothing else was wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and effective!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cobbie (I think) was very knowledgeable and gave us some extra tips to make things easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I spent money on Geek Squad for an installation that I could have done myself. This was $100 a very well spent. Their installation saved me time and stress

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    granger got the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granger set up and connected wi-fi router we had purchased in store. Also showed how emails that were transferred earlier during install of IMac are stored and are unable to be retrieved in same way as before transfer,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs switched out my rented equipment for a new Router/ Modem to update my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Tech was knowledgeable and friendly. He did an excellent job setting our new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my fire stick quickly and eff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up the fire stick and helped with showing us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Wi-Fi very efficiently.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan with the Panama City Geek Squad is the best! He had my new Wi-Fi up and running smoothly very quickly and covering all the areas I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set-up appointment, they went beyond to squeeze us in early. However their visit was not required finally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and quickly set it up. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed google camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services. The technical explained everything and made it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the new Eero system in 15 minutes. I am always pleased with the agents who have been in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did a professional job of reconnecting my tv and all devices. He was thorough and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help is there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the Team is there when problems pop up. Because they happen when I least expect them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was extremely professional and knowledgeable. He worked efficiently, show how to use the items, etc. will use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did they set up my wifi but they brought the better and less expensive Eero product than what the salesman gave me, and I was able to purchase it then and there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geeks were very professional, knowledgeable and friendly. What more can you hope for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my WiFi expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what he was doing. He set up our new WiFi system remarkably fast, and it works sooo well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Explained everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all questions. Left his card, went to voicemail and no return call. Not sure what his name was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent installed my Comcast change and was able to get each TV on one remote and not two. It is wonderful.

    I would recommend this to a friend