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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 5,757 reviews
  • Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did a professional job of reconnecting my tv and all devices. He was thorough and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was professional and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new modem and had Geek squad come and help us reset some of the devices that we couldn't set back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our special agent was very knowledgeable and helpful. He answered all questions and was very efficient with the installations. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick,convenient and very compentant service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad performed all required services to my complete satisfaction! Nothing more could be expected! Friendly courteous service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was wonderful, answered all our questions fixed our issues. Very professional representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my WiFi quickly and offered suggestions. Great guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable and helpful in answering all questions. Recommended exactly what I needed, didn't try to sell me expensive product that I didn't need. A+ Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the extensions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job in finding the best place to put the extensions in the house. All TV's are doing great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent on-time service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved the poor home wifi reception in my home. Knowlegeable about reception problems. My service provider couldn’t address the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a Orbi satellite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randal was very professional, courteous and helpful. This is the way service should be—excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my WiFi expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what he was doing. He set up our new WiFi system remarkably fast, and it works sooo well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything great. Very knowledgeable. Quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup home WiFi quickly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and called to let me know when he was on the way. He setup my WiFi and took care of all my questions in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my orbi wifi router and satelites. She did a great job, getting incredible internet speed through out my entire home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Agent installed my modem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came was professional in every aspect and considerate oh current health situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always dependable! Setup my new two in one modem and and checked that everything was connected. Was glad I didn’t try to do it on my own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech that installed my Mech system was great. He really knew his stuff on setting things up , I will go back to Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very prompt and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed and connected all me devices , printers , computers, phones, tv . He was very nice and new what he was doing .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my mesh wifi.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was thorough and had a great personality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with our streaming issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped with modem and router positioning and linked my printer to the system.

    I would recommend this to a friend