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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 5,813 reviews
  • Rated 5 out of 5 stars

    geek squad set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents arrived on time and quickly set up the new 65 inch tv in our living room. They moved and set up the older LG TV in the rear TV room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New hardware made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New modem and mesh setup improved signal throughout the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with Fax issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The duo who came to help me were excellent. I hope to have them help me again - if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad disassembled a generic system !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome and gets the job done quickly! They know what they are doing and are very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad WiFi installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heather was very attentive, knowledgeable anf helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did great as always. The guys really know what they're doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much to the agents that helped me got it done quickly and were very knowledgeable of their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable technicians, set everything up in no time, explained everything and very friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech support did job but used his test for success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped install mesh Wifi enhancer. Wifi was enhanced However, enhancing it enough to reach my attached garage camera is spotty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and seemed knowledgeable. He explained effectively and helped us get started with our new WIFI.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad installed security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service with fantastic! They put a security camera up an hour backyard! The only problem with it is the battery is already needs recharging!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Serivce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad agent was kind and patient. Appreciated fact he wore booties on shoes to keep my carpets clean. He set up everything for me and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was wonderful, answered all our questions fixed our issues. Very professional representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero Pro 6 Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to connect all four eero pro 6's and get the to work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the extensions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job in finding the best place to put the extensions in the house. All TV's are doing great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's did a great job. They worked quickly and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a Orbi satellite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randal was very professional, courteous and helpful. This is the way service should be—excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Router Hook was flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very attentive and patient. Made sure all devices were connected before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv hookup in motorcoach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up our Roku on 3 TV. Great job Very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, Fast, Complete Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time, set up my router quickly and efficiently, tested it. Was very friendly - described what he was doing, why he was doing it, etc.

    I would recommend this to a friend