Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5813 reviews
(5,813 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good system, great agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glen did a great job of improving our WiFi at our home. The Google WiFi seems to be working fine. Appreciate his help with this issue. TWC was not muchhelp.
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Geek Squad both @ home & inside the store. Agents are friendly & helpful. Appointments are within days for home & often same day in store.
I would recommend this to a friendRated 5 out of 5 stars
Installed my router/modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job hooking and setting up my modem/router.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a good job, on time. Thorough. Offered lots of advice on how to make improvements including system tune-up.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my wifi quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my wife mesh system with a router and placed each satellite in the best possible place to get the maximum speeds.
I would recommend this to a friendRated 5 out of 5 stars
Helped with software links
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents showed my how to link my smart light switches and fix the names in the software so that they work as I wish.
I would recommend this to a friendRated 5 out of 5 stars
Very organized
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When they came we didn’t have cable so they weren’t able to install. However, they explained the process so when we did, I did the install. Nice folks.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad are very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy agent connected all my new Eeros and we appreciated his confidence in knowing about the product.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was set up by Best Buy Geek Squad and connected to my WI Fi. It worked very well and I am a satisfied customer.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad Agent installed my modem quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came was professional in every aspect and considerate oh current health situation
I would recommend this to a friendRated 5 out of 5 stars
Best support service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Above and beyond excellent service and support (Chris Larrison) courteous, patient and professional! Great follow through and follow up. Very thorough.
I would recommend this to a friendRated 5 out of 5 stars
Network setup was great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no issues with the network setup. Technicians were polite and professional and were knowledgeable about the products they installed.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad delivers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ruslan from Geek Squad was amazing! He was very patient, explained everything he was doing and made adjustments to my TV when I needed. Would recommend him highly!
I would recommend this to a friendRated 5 out of 5 stars
Orbi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.helped with my internet problem, one more orbi did the trick
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents got right to work and had new system up and running quickly. They also fix a minor problem with my surround sound sustem
I would recommend this to a friendRated 5 out of 5 stars
great router install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys hooked up and then set up a new router. Great service, great interaction with the geek squad.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad team rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate the Geek team coming out and helping get everything up and running!
I would recommend this to a friendRated 4 out of 5 stars
Plaece eros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set my euro 6's in place. Wondering if we should have tried the basement placement as that TV works much slower.
I would recommend this to a friendRated 5 out of 5 stars
TOTAL TECH SUPPORT IS AWESOME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We used the Geek Squad to setup our new eero - Pro Mesh WiFi System and 5 laptops. They did an excellent job. I would recommend this service to everyone.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Person The Geek Squad, was very, very, very helpful and completed our request. Pastor Fred Lee
I would recommend this to a friend
