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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 5,813 reviews
  • Rated 5 out of 5 stars

    Good system, great agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glen did a great job of improving our WiFi at our home. The Google WiFi seems to be working fine. Appreciate his help with this issue. TWC was not muchhelp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad both @ home & inside the store. Agents are friendly & helpful. Appointments are within days for home & often same day in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job hooking and setting up my modem/router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job, on time. Thorough. Offered lots of advice on how to make improvements including system tune-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my wifi quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my wife mesh system with a router and placed each satellite in the best possible place to get the maximum speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with software links

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed my how to link my smart light switches and fix the names in the software so that they work as I wish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very organized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they came we didn’t have cable so they weren’t able to install. However, they explained the process so when we did, I did the install. Nice folks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad are very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agent connected all my new Eeros and we appreciated his confidence in knowing about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was set up by Best Buy Geek Squad and connected to my WI Fi. It worked very well and I am a satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Agent installed my modem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came was professional in every aspect and considerate oh current health situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best support service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above and beyond excellent service and support (Chris Larrison) courteous, patient and professional! Great follow through and follow up. Very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Network setup was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with the network setup. Technicians were polite and professional and were knowledgeable about the products they installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruslan from Geek Squad was amazing! He was very patient, explained everything he was doing and made adjustments to my TV when I needed. Would recommend him highly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped with my internet problem, one more orbi did the trick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents got right to work and had new system up and running quickly. They also fix a minor problem with my surround sound sustem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys hooked up and then set up a new router. Great service, great interaction with the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the Geek team coming out and helping get everything up and running!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plaece eros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set my euro 6's in place. Wondering if we should have tried the basement placement as that TV works much slower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL TECH SUPPORT IS AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the Geek Squad to setup our new eero - Pro Mesh WiFi System and 5 laptops. They did an excellent job. I would recommend this service to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Person The Geek Squad, was very, very, very helpful and completed our request. Pastor Fred Lee

    I would recommend this to a friend