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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 5,757 reviews
  • Rated 5 out of 5 stars

    Booster install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He worked very hard to get it installed properly. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The double agent they sent was extremely knowledgeable and ended up resolving the major and total issues on the Internet. You're lucky to have such an employee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Person The Geek Squad, was very, very, very helpful and completed our request. Pastor Fred Lee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my system installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome very knowledgeable and installed everything quickly. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek recommended and installed a better and cheaper system than I had started with. He make 100% certain the job was done right and explained thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my System Quickly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on-time and professional. He knew what he was doing and did it without wasting my time. Efficient, Professional, and Helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent at fixing my wifi issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my home to check out all of my equipment and helped troubleshoot my wifi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smooth and done correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and done correctly. Highly recommend using the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician solved my problem in minutes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a new tablet and could not connect to printer. Technician solved my problem in minutes. He was very personable and professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and seemed knowledgeable. He explained effectively and helped us get started with our new WIFI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent installed my Comcast change and was able to get each TV on one remote and not two. It is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ABSOLUTE Professionals, Installed my 85" TV with perfection :) GREAT SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up new wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very courteous and efficient. appreciate the timeliness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi whole house install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were prompt, very neat and did a superb job hiding the wires and units throughout our 5500 sq. ft home. No dead zones or drop out upstairs or down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set-up appointment, they went beyond to squeeze us in early. However their visit was not required finally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys hooked up and then set up a new router. Great service, great interaction with the geek squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I paid for tech support but did I get it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was unable to make Google mesh network product work and so I had to return it. I went with another product that was much more expensive and it worked? Either Google product is bad or he didn’t know how to make it work? After talking with one of my computer friends that has Google (works perfect) I’m now thinking he didn’t know what he was doing? He even went as far as saying that if Google found out that geek squad techs preferred other products....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job as Always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They both were outstanding in all areas!!!! When I need your service again....I want them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved my wifi issue quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents moved a satellite to a different location that allowed a device to connect to my wifi, that previously would not stay connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service Everything we’ll set up and answer everything I needed to know

    I would recommend this to a friend