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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 5,813 reviews
  • Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it myself. Very easy and works great. We have no dead spots in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up internet very good service Highly would recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tried for an hour to get it to work and after an hour determined it was a Comcast problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpfull in explains the system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent corrected WiFi set up with hard line and that seemed to help allot. Buffering is 90% gone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you can't do it yourself, call the experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came when they were scheduled and did the job with minimum fuss. Created the network and connected 5 computers to the network. Great guys and great job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, however, the changes he made it even more difficult. He changed the way my digerati had it set up and it didn’t work. I had to get the guy that maintains my computer needs to come out and set everything right. The guy that came out from the Geek Squad was extremely friendly, however, i don’t think he knew what he was doing. Whatever, it didn’t work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed new all-in-one laptop & disconnected all the extraneous materials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job as Always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They both were outstanding in all areas!!!! When I need your service again....I want them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and installed the modem and router within 45 minutes. This included the phone call to the cable company. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys were great to hookup and explain all aspects of system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed my router...replacing one I had for 8 years.. definitely worth it! Agent was friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth a Try for Non-techies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and knowledgeable, but couldn’t solve my problem, which required a visit from the cable TV company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made all the difference!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, summed it up and sent a team who immediately made it work differently than what we were doing. Made all the difference! Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh router installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made sure my mesh routers were installed correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better after the Geek Squad came and set it up correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job but after everything they didnt know how to get our Control 4 to work with our TV. Yet we purchased it from Best buy. It needed wi fi changed on it. Still cant get tv to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, professional, courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lindon (sp?) was very punctual on his visit. He worked in ensuring my problem was solved. Very courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Eero quickly & efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was on time and able to assist me with setting up our devices. Very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt, courteous, and competent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacy was great. He walked me thru the setup and showed me what I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dallas Scott took great care to install the mesh and while doing so explained in detail how it would function.

    I would recommend this to a friend