Customer Ratings & Reviews

The Geek Squad service was awesome! They were able to set up our EERO WiFi quickly and explained everything to my husband and I.

The Geek Squad member installed a new router to service desktop, laptop, and printer to wifi throughout the house. It was done with dispatch, and tested to ensure proper operation. The individual was very knowledgeable. I am very pleased with how it us working.

No TV mount. Geek showed us how to get what we could not, out of Our TV. Answered all our questions.

The agent was able to setup the new extended WiFi equipment, resolve some conflicts with the cable modem and extend the range and speed so that it can support an outside TV with streaming video. He went out of his way to make sure all the existing devices still were signed on and working before he left. Best $99 I ever spent!

Ed and his partner were very professional and knowledgeable which allowed them to install my new Wi-Fi in a very short period of time and it works perfectly. Hopefully it will continue to do so. I thank them both very much.

I moved into a new house and move my existing router and hub. I also had AT&T fiber installed which came with its own router. I'm generally able to set this up, but I kept running into a problem. The Geek Squad guy came in and was able to figure it out very quickly. Now I'm up and running smoothly.

The tech came with a helper and had a tough time getting to the old modem. They untangled wires and determined what they had to do . After all this they started the new install. Completion was soon. After they proved their work they ask me to step in for detailed information on how it was to perform and lift me with a great experience that I would recommend to anyone. The tech was superior!

Geek Squad staff are the best. Fixed my AT&T router problem that was having trouble connecting to 2.4GHz Apps. They can fix anything.

I love having the Geek Squad service. As a senior I don't have the ability to fix all the things I need fixed, especially technology. They are always on time and get the job done fast. When my technology goes down, I can't get anything done. I don't know how I functioned before Alexa. Thank you Geek Squad!

Geek squad was terrific. They set up our new system easily, answered all of our random questions, were super patient and noted all of our network information on a master sheet. We never felt rushed and they explained things in a clear and concise way. Totally worth it.

Quick and easy installation. Our installer was on time and very patient and efficient. He answered all of my questions and even offered suggestions to help make my Arlo security system work better. He was very knowledgeable and helpful. I highly recommend the in home installation as it took all of my worries away.

Never would have figured out the install by myself. They did a great job and even came back to follow up.

Made it so easy. No stress. Briana was so professional, expedient, on time and made the work look easy. She is extremely knowledgeable and knows how to trouble shoot. In less than 3 hours we had the news router system, computer and printer set up and all other devices working

Was very helpful & professional. Adjusted our TV for me.

Our tech, Kyle, was very professional, skilled and polite. He provided us with good service for the time he was with us and then taught us to use what we had purchased. We would have him come anytime we purchase electronics for Best Buy.

installed Star link after carefully checking to make sure it would work. HE WAS very professional

Frank Zapella was the tech from the GeekSquad who came to my house to install my T-Mobile Internet for me. I would have never been able to connect it up myself. He knew what he was doing and only once he referred to the manual and that was for a serial number. When the installation was completed Frank asked me to restart my laptop. He answered all my questions without any hesitation. And he reinsured me that if and when I move from Manchester NJ to Toms River NJ etc., that he or any of the other techs would not have to re-program my T-Mobile modem. Frank dserves a 5 star review. He is without a doubt an asset to the GeekSquad.

Leandro is a rock star. Highly knowledgeable and efficient, he's also a great listener who makes sure to respond to the customer's needs.

The technician Mike set up a new router in my home and he did a great job.He was very knowledgeable courteous and friendly.He seemed eager to answer any questions that I had and he made sure that everything was working properly before leaving.I really appreciated that.He really seem to take pride in his work.I am definitely happy with the service and I highly recommend the Geek Squad!

Absolutely incredible service! The duo that set up our new system was fantastic. Not only were they extremely good at their jobs, but they were great guys. I have booked Geek Squad to do the same thing at my parents house I was so happy.