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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 5,757 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my Wi-Fi very efficiently.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan with the Panama City Geek Squad is the best! He had my new Wi-Fi up and running smoothly very quickly and covering all the areas I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with setting up my wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service!!!!!! took care of everything i needed done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents arrived on time and quickly set up the new 65 inch tv in our living room. They moved and set up the older LG TV in the rear TV room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet hook up. Took 3 times to get it right. People were friendly but took more to get it to work then hoped and dlays in timing was not optimal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth a Try for Non-techies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and knowledgeable, but couldn’t solve my problem, which required a visit from the cable TV company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Justin!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer having the Geek squad set my services up! Justin was professional and did a very thorough job. I had all my questions answered, he was quick and everything is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my wifi and it was perfect explained everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad handled a router issue very quickly. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always received great service from the install team. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable crew. Xxxxxxxxxxxxxxzzzzzzzzzzzzzzzzzyyyyyyyyyyyyyyyyyyyyyyyy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 4k TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I am very happy with what they did. I have always been happy with what the Geek squad has done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my wifi quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my wife mesh system with a router and placed each satellite in the best possible place to get the maximum speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team member was amazing. Fernando was professional, and patient as I asked so many questions. Our internet is working perfectly now! Thank you geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician knew what he was doing and saved us hours of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents got right to work and had new system up and running quickly. They also fix a minor problem with my surround sound sustem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek hooked up my new WiFi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek hooked up my new WiFi extender and we are really happy with the extended coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt used all info from my previous system and carried over to the new WI-FI setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the Geek Squad professional. Extremely astute, explained the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steven our Geek Squad agent was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad agent, Steven, was very responsive. He followed up with us and we still have an ongoing relationship with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necesaary item if you have a device that goes on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad protection for several years and would not be without it. It is always there when I need it and I have needed it several times since first purchased.

    I would recommend this to a friend