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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 5,813 reviews
  • Rated 5 out of 5 stars

    Home Wi-Fi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents upgraded our router and reconnected all our devices. They were very professional, punctual and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek hooked up my new WiFi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek hooked up my new WiFi extender and we are really happy with the extended coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent install. It required patience. He had that to see it through. I appreciated his ability to focus and get it solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi to my floodlights cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did simple changes between eero and router now Wi-Fi on my floodlights most of the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job coming out and troubleshooting the problem we were having with our home theater set up. Problem solved with one visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking to set any electronics up around the house wifi help/recommendations,then Geek squad is for you. They are very knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable crew. Xxxxxxxxxxxxxxzzzzzzzzzzzzzzzzzyyyyyyyyyyyyyyyyyyyyyyyy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly and accurate.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek squad mount or 75" tv for us. They were on time, very accurate what they were doing and got it all done is short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great person you have to do installs. Dry knowledgeable and very personable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up my new modem and wi-fi booster systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful there is a Geek Squad that I can call on to help with technical help. The guy was very professional and knowledgeable. The had me up and going fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up a time. Did their work quickly and efficiently. They were very nice people and got me going in a hurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician installed our router smoothly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time and was very polite and professional. He replaced our router efficiently and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek tech that came to instal our new ORBI router was on-time, friendly, and made sure that everything was fully connected to the new router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt used all info from my previous system and carried over to the new WI-FI setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my wifi and it was perfect explained everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tECH TOOK CARE OF PROBLEMS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT FIXED EVERYTHING WRONG & RESET MY SYSTEM. hAPPY WITH THE TECH EXPLAINED EVERYTHING SO I CAN UNDERSTAND BETTER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven at home measurement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant was knowledgeable, professional and courteous. He helped us make a product selection perfect for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in to check our set-up of our new router. Very efficient and knowledgeable and assisted with other suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician knew what he was doing and saved us hours of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my internet very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, neat, and very knowledgeable. They were also very helpful with what I needed to do in the future.

    I would recommend this to a friend