Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5757 reviews
(5,757 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Geek Squad both @ home & inside the store. Agents are friendly & helpful. Appointments are within days for home & often same day in store.
I would recommend this to a friendRated 5 out of 5 stars
Great bInstall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is connect and working together perfectly
I would recommend this to a friendRated 5 out of 5 stars
Eero
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WIFI works so much faster with the EERO. It helps the TV work better too.
I would recommend this to a friendRated 5 out of 5 stars
Wi fi installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional setup. Quick. Resolved our issues. Very satisfied
I would recommend this to a friendRated 5 out of 5 stars
install ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steve and Nick were awesome. Very helpful. Very professional. would encourage everyone to use this service.
I would recommend this to a friendRated 5 out of 5 stars
Very organized
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When they came we didn’t have cable so they weren’t able to install. However, they explained the process so when we did, I did the install. Nice folks.
I would recommend this to a friendRated 5 out of 5 stars
Friendly, Fast, Complete Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician arrived on time, set up my router quickly and efficiently, tested it. Was very friendly - described what he was doing, why he was doing it, etc.
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came and install all my d Devices to my Internet super fast and easy. Now I don’t have any issues with my Internet or home devices.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Serivce
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek squad agent was kind and patient. Appreciated fact he wore booties on shoes to keep my carpets clean. He set up everything for me and answered all my questions.
I would recommend this to a friendRated 4 out of 5 stars
Geek sqad very good custmer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service Very professionals customer oriented service best buy overall doing well with custmer
I would recommend this to a friendRated 5 out of 5 stars
competent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent installed my router...replacing one I had for 8 years.. definitely worth it! Agent was friendly and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Best support service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Above and beyond excellent service and support (Chris Larrison) courteous, patient and professional! Great follow through and follow up. Very thorough.
I would recommend this to a friendRated 4 out of 5 stars
Set up my new modem and wi-fi booster systems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So thankful there is a Geek Squad that I can call on to help with technical help. The guy was very professional and knowledgeable. The had me up and going fast.
I would recommend this to a friendRated 5 out of 5 stars
Great Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who came was knowledgeable, personable and very helpful. He was able to explain things well.
I would recommend this to a friendRated 4 out of 5 stars
They did a good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job but after everything they didnt know how to get our Control 4 to work with our TV. Yet we purchased it from Best buy. It needed wi fi changed on it. Still cant get tv to work.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable, professional, courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lindon (sp?) was very punctual on his visit. He worked in ensuring my problem was solved. Very courteous and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Great WiFi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reconfigured my router and saved me money and was extremely professional !
I would recommend this to a friendRated 5 out of 5 stars
TOTAL TECH SUPPORT IS AWESOME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We used the Geek Squad to setup our new eero - Pro Mesh WiFi System and 5 laptops. They did an excellent job. I would recommend this service to everyone.
I would recommend this to a friendRated 5 out of 5 stars
75'' on the wall!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and did a great job. Mounted our 75" tv on the wall looks great, and we feel like we are at the theater.
I would recommend this to a friendRated 5 out of 5 stars
Great job by Agent Cachine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent James Cachine did a great job of reviewing our situation and getting us back on track!
I would recommend this to a friend