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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 5,757 reviews
  • Rated 5 out of 5 stars

    Geek Squad delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruslan from Geek Squad was amazing! He was very patient, explained everything he was doing and made adjustments to my TV when I needed. Would recommend him highly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service is a must have. Matt helped us and did no leave until he had made sure everything was up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and installed the modem and router within 45 minutes. This included the phone call to the cable company. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wi-fi setup and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seaton work is always excellent. plus more stars 5 more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle Olson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a total tech member is great. Kyle Olson helps me with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent Couldn't Have Been Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our Eero 6 mesh system and made sure everything was working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael from Geek Squad did a wonderful job setting up the new router and modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim Taylor set up my new laptop and did a great job of explaining what I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home wi fi set up with a mesh network was efficient and effective. Great communication before, during and after the appointment to ensure all was well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Classs all the way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A first-class geek squatter On time and on the spot. Would-be happy to use him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous, on time, and installed my wifi in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided excellent in home service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan Cooper did an excellent job of installing a new modem & EERO6 router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made all the difference!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, summed it up and sent a team who immediately made it work differently than what we were doing. Made all the difference! Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The young man from Geek Squad was very profession

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any problems with best buy or Geek Geek Squad . They're always professional and answer all my questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up tv; router & modem quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ken setup tv; modem & router quickly. He was a superb individual - professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Wi-Fi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents upgraded our router and reconnected all our devices. They were very professional, punctual and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fabulous job of making sure that my router was accessible throughout my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was extremely efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased and enjoyed the young man coming to my home and fixing my computer problem Very pleased with the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent fixed my issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent AJ Vaquez was on time, patient, and had great expertise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble getting my router installed right the first time. Too many agents telling me different things that my phone needed.. Finally got it installed, but still have questions why the router says it is turned off...but it is on.

    I would recommend this to a friend