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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 5,813 reviews
  • Rated 5 out of 5 stars

    My Geek Squad rep helped solve my issue quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what my problem was and quickly told me that it had to do with the wiring in my home and nothing to do with my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Router did the trick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a new Router and did an excellent job. No more buffering when watching Amazon Prime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headache Free Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent on time & completed mesh router install quickly. Answered all my questions. Worth the headache free install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reconfigured my router and saved me money and was extremely professional !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up new wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very courteous and efficient. appreciate the timeliness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fabulous job of making sure that my router was accessible throughout my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He showed up on time and quickly had my router working and had me try out the signal in various areas of the house to make sure it worked well before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional, polite, helpful and nice guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Classs all the way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A first-class geek squatter On time and on the spot. Would-be happy to use him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim Taylor set up my new laptop and did a great job of explaining what I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent Couldn't Have Been Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our Eero 6 mesh system and made sure everything was working perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Streanlined but had some - resolvable - issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up our security aystem and wifi. They were helpful and willing to address any concerns, but there were some communication challenges because what was ordered by the consultant couldn't be seen by the staff who installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wwwwww

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent store , nice personnel, of course I recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a wonderful job installing my modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone was knowledgeable and socialable; very grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent expertly installed the new modem and set it up. He also did thorough testing to make sure all was in working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came in and set up the new router modem without incident. Checked all my devices and everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great In home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, stayed to make sure everything was working correctly and cleaned up any stray parts and wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad handled a router issue very quickly. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WIFI works so much faster with the EERO. It helps the TV work better too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Wi-Fi was installed quickly and all systems were attached.

    I would recommend this to a friend