Customer Ratings & Reviews
- SKU:
- 6929147
Customer reviews
Rating 4.7 out of 5 stars with 5757 reviews
(5,757 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Simba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a good job. He was professional, courteous, and answered all my questions
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad showed up a time. Did their work quickly and efficiently. They were very nice people and got me going in a hurry.
I would recommend this to a friendRated 5 out of 5 stars
wifi extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the technician adjusted my wifi extension for a broader area of reception.
I would recommend this to a friendRated 5 out of 5 stars
Wi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say that so far this its been working well I Like it a lot , I recommend
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were super helpful. Explanations easily understood. Great service
I would recommend this to a friendRated 5 out of 5 stars
Fast, friendly and accurate.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had Geek squad mount or 75" tv for us. They were on time, very accurate what they were doing and got it all done is short time.
I would recommend this to a friendRated 4 out of 5 stars
Home wifi troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that came to our home was extremely knowledgeable and help correct the issue that another contractor caused. He not only got our wifi back online but explained what the issue was.
I would recommend this to a friendRated 5 out of 5 stars
Quality Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a world filled with shoddy customer service and support this was a great experience. The staff was knowledgeable and provided a great solution!
I would recommend this to a friendRated 5 out of 5 stars
Great help when you need it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always patient, always helpful. Wouldn’t shop at Best Buy but they have made it worthwhile
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad and WiFi extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed a WiFi range extender to increase range in my home.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad solved my issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Answered and solved all my washing machine and dryer issues in a prompt professional manner.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my computer quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my WiFi and got me going in no time. He answered all my questions and was very thorough before he left.
I would recommend this to a friendRated 5 out of 5 stars
Punctual and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied. Arrived on time. Very knowledgeable and performed the work quickly. Asked if I had questions and left his card if any problems arose. None did!
I would recommend this to a friendRated 5 out of 5 stars
Vince from Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vince was great. Good customer service, knowledgeable and professional.
I would recommend this to a friendRated 5 out of 5 stars
Technician was very fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had lost my WIFI connection and the technician got me back going in nothing flat.
I would recommend this to a friendRated 5 out of 5 stars
Pres and CEO of Practice Management PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Taylor was fabulous! I want him again on my next appointment scheduled for March 3rd.
I would recommend this to a friendRated 5 out of 5 stars
Wi-Fi Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent install. It required patience. He had that to see it through. I appreciated his ability to focus and get it solved.
I would recommend this to a friendRated 3 out of 5 stars
More, please!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When they installed the wifi eero, it was a complicated process. They plugged it in and got it working... but they didn't explain how they would, could, or should work. So, only after they left did I learn that when my eero was connected, my router wifi disconnected, and vice versa! They should not only correctly install them, but teach the recipient how to use them effectively.
I would recommend this to a friendRated 5 out of 5 stars
Headache Free Installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent on time & completed mesh router install quickly. Answered all my questions. Worth the headache free install!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whole setup restored to operational normal. Streaming issues remain on old "smart" TV's.
I would recommend this to a friend