4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Best Buy Geek Squad In-Home Service

Home Wi-Fi Setup

SKU:
6929147
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 5,813 reviews

  • Geek quad fixed my TV control, & on/off internet.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed the internet/Ethernet connection. also my TV was reconnected so I can start it with one push button. Love the fix.

    I would recommend this to a friend

  • Seemed very knowledgable and personable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set the new hardware up, replacing my COX equipment. He seemed to be very knowlegable, and resolved my internet connectivity issues.

    I would recommend this to a friend

  • Outstanding problem diagnosis

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave was outstanding - he expertly diagnosed the problem, and chose a different and better solution for us

    I would recommend this to a friend

  • Great for in home help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad out to help with wifi issues, and he nit only did what I requested, but made other things so much better and walked me thtough step by step!

    I would recommend this to a friend

  • Wi-Fi setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael from Geek Squad did a wonderful job setting up the new router and modem.

    I would recommend this to a friend

  • New Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my new router in no time at all. He was very professional and friendly.

    I would recommend this to a friend

  • Identified & fixed issues we didnt we had!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We called for one thing, but the tech identified issues that were slowing our internet down and fixed them on the spot.

    I would recommend this to a friend

  • Couldn't have been happier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used Geek Squad to set up our wireless router and they were awesome. Very professional but were able to explain everything in a way I could understand.

    I would recommend this to a friend

  • WIFI works gread

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Landon installed the Google WIFi, They did a great job!!! Matt and Landon are AWESOME!!!!

    I would recommend this to a friend

  • Brian

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents set up Wi-Fi system and made sur everything was connected

    I would recommend this to a friend

  • Wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that did the set up was very processional and did an outstanding job walking me through the set up process.

    I would recommend this to a friend

  • router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable geek squad person Set up the router and the associated items Did not neaten up the area of the router and wires . The box was left open and wires exsposed

    I would recommend this to a friend

  • Great Service! Very professional agent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent identified the problem with the modem and instructed me to contact Dustin Serafin for a replacement modem.

    I would recommend this to a friend

  • Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up all of my devices! Arrived on time and completed everything in a timely fashion!

    I would recommend this to a friend

  • Geek squad fixed my remote and optimized the sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technicians were courteous, knowledgeable and safe. They explained the issue and how they would resolve it.

    I would recommend this to a friend

  • Great Service!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Agent was extremely helpful, patient and friendly. He took the time to help me understand and set up everything.

    I would recommend this to a friend

  • Geek Squad installed my WiFi router!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did excellent and connected all my items to my router! Did not leave until everything was connected and working great!

    I would recommend this to a friend

  • Geek Squad solved my issues.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered and solved all my washing machine and dryer issues in a prompt professional manner.

    I would recommend this to a friend

  • they seem very knowledgeable and helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes i am very satisfied with my purchase and the service I receive from the geek squad.

    I would recommend this to a friend

  • Great help when you need it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always patient, always helpful. Wouldn’t shop at Best Buy but they have made it worthwhile

    I would recommend this to a friend
Page 185, Showing 3,681-3,700 of 5,813 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.