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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 5,757 reviews
  • Rated 5 out of 5 stars

    Great In home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, stayed to make sure everything was working correctly and cleaned up any stray parts and wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond to help me install my great Sony Bravia tv in place of an old one mounted on the wall. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my equipment, answered my questions, and made suggestions for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great connecting my daughters ninento switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician installed our router smoothly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time and was very polite and professional. He replaced our router efficiently and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The young man came out and took all of ten minutes to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I made the jump to be a Geek Squad member.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable technicians that came out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding problem diagnosis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave was outstanding - he expertly diagnosed the problem, and chose a different and better solution for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad agent showed up and helped me get my wifi up and running. Very happy with the level of service and knowledge of my agent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ted deserves a raise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ted did a fantastic job, as always! Loving my new set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job coming out and troubleshooting the problem we were having with our home theater set up. Problem solved with one visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did exemplary job on setting up EERO sy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Gregory Valler, installed and set up my EERO system. He also fixed printer problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable geek squad person Set up the router and the associated items Did not neaten up the area of the router and wires . The box was left open and wires exsposed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed new tv on mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable cleaned up after job was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed mesh network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome staff at the Geek squad Allison is s patient, helpful and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek tech that came to instal our new ORBI router was on-time, friendly, and made sure that everything was fully connected to the new router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS helped me select my laptop upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is kind and knowledgeable. I appreciate my interactions with the Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Network Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another wonderful installation be the local Geek Squad agent. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable about the product in relationship to our wifi service, but in all reality, we still getvdropped and frozen calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians worked to provide me a strong WiFi signal throughout my house.

    I would recommend this to a friend