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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 5,757 reviews
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all things I need from Best Buy I love the total tech program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geek Squad believer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about the service that we received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came in and set up the new router modem without incident. Checked all my devices and everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great svc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and fast svc. Came in and did the job cleanly and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was professional. The team was on time and very knowledgeable about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking to set any electronics up around the house wifi help/recommendations,then Geek squad is for you. They are very knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were able to connect all my devices via my new router. All work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was able to setup my error system easily It is working very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and explained our new device to our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad rep helped solve my issue quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what my problem was and quickly told me that it had to do with the wiring in my home and nothing to do with my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent expertly installed the new modem and set it up. He also did thorough testing to make sure all was in working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up all of my devices! Arrived on time and completed everything in a timely fashion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my remote and optimized the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technicians were courteous, knowledgeable and safe. They explained the issue and how they would resolve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful person was fast and efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new external hard drive and router/ modem.. The Geek Squad tech set it all up and tested everything-whew, I was so glad he came to help me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rookie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Total Tech has done right by me, and I have recommended it to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shannon La Beach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and service was good. The tech was knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Called ahead and showed up on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up a mesh system to spread wi-fi coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service! Very professional agent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent identified the problem with the modem and instructed me to contact Dustin Serafin for a replacement modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joral and Andrew were great, Very friendly knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup WiFi expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job installing and getting the WiFi setup and connected to all of my devices thoroughly

    I would recommend this to a friend