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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 5,813 reviews
  • Rated 4 out of 5 stars

    Geek squad was very courteous and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints,geek squad checked the system and found it was working fine and gave me some pointers on how to troubleshoot it next time, and how to upgrade for better wi-fi reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians worked to provide me a strong WiFi signal throughout my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The young man came out and took all of ten minutes to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had lost my WIFI connection and the technician got me back going in nothing flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS helped me select my laptop upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is kind and knowledgeable. I appreciate my interactions with the Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble Shoot wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad employees were excellent and quickly resolved the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mesh system, made sure every item was hooked in to network and working. Very kind about dealing with my lack of skill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician adjusted my wifi extension for a broader area of reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were super helpful. Explanations easily understood. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were so knowledgeable and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so knowledgeable and efficient. They helped me understand right away how to operate my new computer with windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bInstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is connect and working together perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new modem and eero mesh network and my internet has NEVER, worked better on all three levels of my home. Quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was great took the time to explain everything and gave suggestions on where and what to do . Well worth the money for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed system and have high speed internet in several places on my farm. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in home service from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in home service from Geek Squad. Respectful, quick and explained what they were doing. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer checked every device before leaving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installer made sure that every device I owned connected to my new EERO network. He connected over 20 devices. Give him a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIFI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great service , very friendly, answered all our questions. Would defiantly use Ron Edwards again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience as usual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, quick and thorough setup. I work from home so I wanted to be sure all worked quickly. Great router and great setup. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was fast and easy. tech. was very polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed purchase and reviewed. Found it to be inadequate for the house . Recommended and installed replacement

    I would recommend this to a friend