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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 5,757 reviews
  • Rated 5 out of 5 stars

    Geek squad help with Wi-Fi issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable. Explained the issue and hard wired so devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Identified & fixed issues we didnt we had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We called for one thing, but the tech identified issues that were slowing our internet down and fixed them on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WIFI setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have done this years ago. I would recommend to anyone with WIFI issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifiisback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great team, worked quickly, friendly attitude, consensus about safety virus situation (distancing and mask wear).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time and had the eero setup and working in under thirty minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad fixed my TV control, & on/off internet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed the internet/Ethernet connection. also my TV was reconnected so I can start it with one push button. Love the fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh did a superb job of setting up my eero mesh wifi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad- The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were the BEST!! They were patient, knowledgeable and knew their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    will use them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people were om time and very knowledgeable, I was impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James did a fantastic job! He went above and beyond to set up my network!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents configured my TVs to except Internet an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents configured my TVs to except Internet and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that did the set up was very processional and did an outstanding job walking me through the set up process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad just saved me hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AJ and Jen were fantastic. They were a very efficient team and very knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My eero WiFi Signal booster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent set this up for me. The product does make my WiFi signal a bit stonger to my TV, but not always. This has nothing to do with the agent or the product per se. Instead, it may be the signal travel strength from one end my home to the other or the LG TV output signal. Prime seems to work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very informative and they said I already had my Google WiFi setup right . They could not set up my printer wireless. That is why I had them come out. I was not happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seemed very knowledgable and personable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set the new hardware up, replacing my COX equipment. He seemed to be very knowlegable, and resolved my internet connectivity issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my WiFi router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did excellent and connected all my items to my router! Did not leave until everything was connected and working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very qualified and timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very polite and knowledgable. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent is very helpful and I'm very happy with his service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    River and his co-worker did a great job getting everything set up!

    I would recommend this to a friend