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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 5,757 reviews
  • Rated 5 out of 5 stars

    Excellent service setting up my WiFi from Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable tech setup my modem to replace Comcast modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent help from technician. Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician connected my TV with a Roku unit and it works perfectly and will save me money from using a cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer & Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Geek Squad. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the Geek Squad service rep. He was extremely helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and went out of his way to help us in any way he could. Network was perfect in a short time. Thank You Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin was very knowledgeable and tried to make sure all of our devices connected before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old router and called on the Geek Squad to install the new one. The agent arrived early, did his work quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agency’s set up the modem and made sure our cable was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were so knowledgeable and efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so knowledgeable and efficient. They helped me understand right away how to operate my new computer with windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed system and have high speed internet in several places on my farm. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mesh system, made sure every item was hooked in to network and working. Very kind about dealing with my lack of skill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are very polite and helpfull.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very polite and helpful. they answered all my query.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came to our home was so good at installing our wi-fi. He was very helpful to all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always really great to work with. Geek squad is always really helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Wi-Fi issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent fixed all my WiFi issues. Now we can print from All our devices(Ipads,phones, laptops..ect).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dependable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rep did a spectacular job of installing Eero mesh wi-fi in ny house. Provided comprehensive analysis and assured all my devices were properly working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job twice for the same money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time the eero didn't work but 24 hours and then TWO agents came out and fixes it up and waited for a firmware up grade ON A SATURDAY!! Great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LakeHouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All service has been good but HDMI cord broken agent and still trying to get this fixed. Person who came in October came without part to do the repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my WiFi working the way it should!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got my WiFi to work the way it should and now we no longer have dead zones in our house. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iinksys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic agents.They set up my linksys and were very professional.

    I would recommend this to a friend