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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 5,757 reviews
  • Rated 5 out of 5 stars

    Figuring out my wifi problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable, friendly, prompt and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad WiFi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up three TV's and connected all devices to wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new router is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great -- very patient and very kind!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our WiFi issue was solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very personable service to restore our smart lights. Extremely impressed with our technician. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech fixed a non-responsive thermostat and a surveillance camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and competent service representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my router working quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problem getting on to wifi with 5g . Could only get on to the guest setting. Geek squad guy figured it out in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rolled in to answer my questions with the installation of Netgear router. They dropped some knowledge, got everything working and hit the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 3 eero's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I had AT&T install fibor and Modem The Geek squad installed 3 eero's to solve the poor WIFI RECEPTION throughout house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was great took the time to explain everything and gave suggestions on where and what to do . Well worth the money for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a terrific service. Knowledgeable, timely and nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad rep was very helpful and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was prompt and work was performed professionally . Very happy with rep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Wi-Fi router and needed help re-connecting some items. Geek Guy was vey helpful getting these back online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-fi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very good at explaining everything he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed me Nighthalk router and setup our phones,TV, computers and printer to work with WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer checked every device before leaving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installer made sure that every device I owned connected to my new EERO network. He connected over 20 devices. Give him a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad knew exactly how to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help & service, they know how this stuff works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install eero Mesh router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did it all, Kudos. The team answered all my questions and were very polite and courteous.

    I would recommend this to a friend