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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 5,813 reviews
  • Rated 5 out of 5 stars

    Hector is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector has helped us out so many times. Extremely knowledgeable, professional and gives outstanding customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was very helpful, and diligent in getting the issues resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bryan of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and thorough. Sometimes you don't need to say anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents configured my TVs to except Internet an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents configured my TVs to except Internet and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned a few things from the Greek Squad rep and had an excellent experience with setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Blue Ray and my Modem for my phone and my WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome and amazing job they do I love watching them they are talent keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and thoughtful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep. attached my printer to the correct wifi feed that is the same as my computer so I can print again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent is very helpful and I'm very happy with his service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our extended router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad agent did a great job troubleshooting where the latency issue we were experiencing was coming from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took less than one hour to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly service tech. Set up the whole house extender, phone, tablet, ring doorbell and computer in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was prompt and work was performed professionally . Very happy with rep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Follow-up to my Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install the network, but having the premium set-up was re-assuring that the encryption portion of the set-up was correctly operating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Marcos installed my eero wifi mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcos, the Geek Squad agent, was very skilled and professional. He is humble, talented and respectful. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Network setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A geek squad member came out to set up my router and was the nicest person. He was knowledgeable and made the set up quick and easy. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home wi-fi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job hooking up my home wifi. They do it so quickly and answered any questions I had. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad Agent Home Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to connect all of my devices to WiFi including setting up my antenna for my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router set-up went very well by the Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech. was very helpful and informative and completed the troubleshooting along with the fix in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable and very good. He explained everything and the options that the home had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IN AND OUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ACTUALLY CALLED TO SEE ABOUT MY DAY ENDED UP COMING EARLY BECAUSE I HAD TO BE SOMEWHERE ELSE AND IN AND OUT UP AND RUNNING IN NOT TIME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meshing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very professional job. Very pleased with the experience.

    I would recommend this to a friend