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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 5,757 reviews
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new modem and eero mesh network and my internet has NEVER, worked better on all three levels of my home. Quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi set upo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our WiFi system and did an excellent job. He was respectful and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad Agent set up Home WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this Geek Squad plan that has a professional Agent come to my home and completely set up Wi-Fie equipment on all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no need item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i canceled this item, did not need help, i had easy set up with my new ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very detailed and explained everything. He even gave suggestions on other options we could go to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up the new WiFi and it works great. They were on time and got the job done quickly. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience as usual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, quick and thorough setup. I work from home so I wanted to be sure all worked quickly. Great router and great setup. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived timely, completed installation, answered all my questions and took time to walk outside to be sure coverage extended to the barn!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed it quickly and neatly and properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted the solar battery charger for the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of new mesh wifi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent got my new wifi system set up and ready to use with great sysnal range ( better than ever before )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never pay attention to where things should be plugged into on my modem. Glad I had Gerk Squad get it all working for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improving wifi connectivity throughout home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working through issues for better connectivity in our home. Very happy with their service and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledge of product, excellent setup, excellent experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Gee Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. Super friendly and helpful and well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came into the house and advised how to set up for best reception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys did everything fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Micha and Chris help us with a lot of things they were very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad came on time for several visits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents put together my new tv stand and mounted my new tv and attached it to the other components. I was told by somebody in the store that they would remove my old tv stand but they wouldn't do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router WiFi phone issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved new router WiFi to phone issue. WiFi on phone kept disconnecting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good install; poor internet connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install but now poor internet connection from my new modem and router purchased from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned a few things from the Greek Squad rep and had an excellent experience with setup.

    I would recommend this to a friend