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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 5,757 reviews
  • Rated 5 out of 5 stars

    Technician hooked my Wi Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and informed. did a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad needs to work on their business service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things were good once we got it figured out. It was for a business issue, and there wasn't a good way to denote that in the work order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Installation was professional and efficient, agent was polite and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employes are very professional and very well educated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable agent arrived just to connect tv to internet but also set up our new tuner/amplifier with explanations of its use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they set up the tv as we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said before, took the time we needed to explain the differences of the items we wanted to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my issue with my new modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my wi fi system working so that I could print again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knew exactly what needed done, and did a GREAT job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was professional and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time and setup everything in a timely manner. I would not hesitate to use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have found a better person to meet my demands and wishes. He answered all questions honestly and truthfully. Sincere thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a wonderful job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely helpful and set up my modem and internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent did a great install and i love my new router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hans had everything set up and working in time at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great technician and install. The technician was very knowledgeable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence work in setup my network.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence installation in my new router and setup of the network across the PC's, Printer, And intelligent TV's. Total satisfaction with the Service Rep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I would recommend the geek squad to all family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked and corrected everything that was needed by us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Blue Ray and my Modem for my phone and my WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome and amazing job they do I love watching them they are talent keep up the good work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good expwrience. Very polite young man. Did a great job. Just wish he would of picked up on that we discussed my 15 LIFX bulbs and would of loved help putting all those guys into new router/WiFi. Other than that, very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several questions regarding my home Wi-Fi and computers which the geek squad was able to help me with and offer solutions.

    I would recommend this to a friend