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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 5,813 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a very good job.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a great job of connecting all my devices and took care of disposing of all the old equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router WiFi phone issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved new router WiFi to phone issue. WiFi on phone kept disconnecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are very polite and helpfull.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very polite and helpful. they answered all my query.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad di great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician was very knowledgeable and friendly. Took care of all our problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Knows How to Get the Job Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my voice-over modem, and guided me through the process with my cable provider. These guys are pros!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have great respect for Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have great respect for Geek Squad! They are always helpful for my computer and wi-fi needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good to excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent identified the problem with my printer / router corrected the problem and explained the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledge of product, excellent setup, excellent experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router set up was done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent on time and performed setup quickly. Followed all CDC guidelines during in home visit during pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my home WiFi network going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and informative. Knew exactly what needed to be done for me and did it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad needs to work on their business service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things were good once we got it figured out. It was for a business issue, and there wasn't a good way to denote that in the work order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps with computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Campbell resolved all issues. The problems were resolved and I was a happy customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed cable cord cutting equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and activated the first of my three fire sticks and local channel tv antenna with only minor difficulty because of where and how my wall mounted tv was located.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WI-FI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of setting up our new WI-FI setup. Everything set up works extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent solved a stocky internet problem for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been working on an internet problem for days. This agent was able to get all our devices online. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when and where you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We swear by our full tech support and have great success every time we have used geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer & Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Geek Squad. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I expected and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well trained pro handled the installation of my new wifi system and gave excellent advise concerning some future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad smashed my internet problem in minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my house and fixed my internet in minutes. Glad you guys and gals are there for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad installed our Mesh System quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our GeekSquad tech, Chris was great! He knew what he was doing, was fast, efficient and friendly!

    I would recommend this to a friend