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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 5,757 reviews
  • Rated 5 out of 5 stars

    Fixed my wifi issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent resolved all my technical issues quickly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Wi-Fi Setup or Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a wonderful job setting up my network. They explain everything I need to know to make sure that its in a working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hector is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector has helped us out so many times. Extremely knowledgeable, professional and gives outstanding customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have somebody set it up. Not very tech savvy and glad that we had someone to help us out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Mesh issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved long standing issue on wireless mesh and ATT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps with computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Campbell resolved all issues. The problems were resolved and I was a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very professional and knowledgeable! I would use them again if needed! Highly recommend this group!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Wifi - Mesh Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google router: so far, so good, it's working like it was made to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clay did a great job of assessing my internet and Wi-Fi needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John the tech guy did an excellent job explaining everything to us. Also answered every question we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our extended router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad agent did a great job troubleshooting where the latency issue we were experiencing was coming from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casandra Johns was fantastic! Would ask for her again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great,, they were here too fix my router,, and get me running again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when and where you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We swear by our full tech support and have great success every time we have used geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I got the best, most professional, most polite geek Best Buy has. He was very informative every step of the way. 10 stars for this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Marcos installed my eero wifi mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcos, the Geek Squad agent, was very skilled and professional. He is humble, talented and respectful. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Tech Job Completed rapidly and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mac pro small but powerful, offers great speed and clear and vibrant screen. Would recommend to anybody looking to get a lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Total Tech is definitely worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff did a good job, was very thorough. Well done!

    I would recommend this to a friend