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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 5,757 reviews
  • Rated 5 out of 5 stars

    Always have great respect for Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have great respect for Geek Squad! They are always helpful for my computer and wi-fi needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and extremely fast! The technician was very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledable about wifi connectivity and all related detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Tech Michael was awesome. He was extremely knowledgeable, very professional and prompt. Overall great experience with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed new router system and resolved printer issuesgeek uh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All wired up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job checking wiring and configuring multiple remotes for entertainment system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great expertise in doing the things I had no idea how to accomplish. David was great, have used him before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were awesome! Prompt, knowledgeable and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so glad I had this service as it covers all devices owned in the household. Got my Fitbit problems solved with no outside cash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro, iPad , printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Successfully set up MacBook Pro & IPAD & PRINTER. Everything went well with the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pick was very knowledgeable and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable he knew exactly what I needed and did it fast I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob came in and configured the system for our home. He was very professional, cordial and knew his job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Addressed all my wifi and surround sound needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service!! Addressed all my wifi and surround sound needs!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simply the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi Upgrade: Scheduling was a problem; the crew showed up 2 hours late. Once they started, they were finished in less than an hour. I still need to know if they used any CAPS when they set-up the Router Name and Password???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good to excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent identified the problem with my printer / router corrected the problem and explained the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Justin and Tim did an outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my daughter up and ready to work from home with a hard wire set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad installed our Mesh System quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our GeekSquad tech, Chris was great! He knew what he was doing, was fast, efficient and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi setup was fast and he connected all of my devices without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router set-up went very well by the Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech. was very helpful and informative and completed the troubleshooting along with the fix in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WI-FI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of setting up our new WI-FI setup. Everything set up works extremely well.

    I would recommend this to a friend