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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 5,813 reviews
  • Rated 4 out of 5 stars

    Reconnected printer to WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is the only device that had disengaged from WiFi. Tech reconnected it and it's working again. Fee was too high for service obtained. Will not call again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I can always depend on the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always makes setting up my equipment quick and easy. The are through and efficient. They explain everything before they leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hans had everything set up and working in time at all!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My eero WiFi Signal booster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent set this up for me. The product does make my WiFi signal a bit stonger to my TV, but not always. This has nothing to do with the agent or the product per se. Instead, it may be the signal travel strength from one end my home to the other or the LG TV output signal. Prime seems to work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledable about wifi connectivity and all related detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked and corrected everything that was needed by us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rep installed new router system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep installed new router system which included 21 devices - greet job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi fi printer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She came into my home prepared and safely. It was a success. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and extremely fast! The technician was very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad lives up to their great reputation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and well rounded technology knowlege

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clay did a great job of assessing my internet and Wi-Fi needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad showed me how.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know exactly what had to be done. Then show me how to use the backup system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Router & WiFi Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi keeps dropping off my computer in a different room. Also kept freezing during a Zoom call shortly afterwards forcing us to continue via a phone call instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent did a great install and i love my new router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set up, Installation, and Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CJ was awesome. He provided excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    problem was resolved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    initial instillation left problem with printer communication through WiFi. Problem was resolved with second visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth the .oney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very nice and put up with Spectrum blaming everything but their connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Know their business!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with every task performed by Geek Squad. They are very professional and know their business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Geek Squad is very professional and provide great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service the guys were absolutely great took care of everything

    I would recommend this to a friend