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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 5,757 reviews
  • Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is exceptional. Easy to work with techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service thank you professional, personable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only our HP Win 10 PC, ended up under Wifi - -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Win 10 version ended up with WiFi connection to the new HP printer. and USB connection also (the USB cable from the Win 7 PC was unhooked and the USB cable from the Win 10 PC was connected). The Win 10 had both WiFi and USB access to the new printer. I ended up with a 2nd Canon printer which I hooked up to the Win 7 with it's USB cable. Anyway, I now am back to where I began about 2 mos ago - - 2 PC's and 2 printers. This Geek Squad effort followed a Tech2U effort a couple of weeks before.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Performance Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professionally installed in a timely manner without any difficulty, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank was very cordial and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank did a great job installing my router and helped with some other issues that could not br solved in the Buy RIET STORE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad WiFi Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Very patient with explaining the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian was the best, he treated me like his mom, which was awsome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Install was fast. The technician was very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wi fi hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys showed up on time and it works great all over the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad expanded our home Wi-Fi!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing equipment that expanded our Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home WiFi set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our eerie mesh WiFi system and got us up and working. He did an excellent job and was very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me a erro set up it works very.well all my wifi thought out the house is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    difficulty in set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty with the Ring. But it was a faulty product. They made extra trips to make sure the product was working correctl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gentleman was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman was very knowledgeable my new router works in my upstairs TV room. I appreciate the gentleman taking time to correct the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Best Buy. The entire installation only took 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aria Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad really very helpful installed Aria camera's and help to show how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home struggle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician showed up on time was efficient, knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocky and Dakota successfully set up my wifi and mesh system. They were very professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wi do Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team could have been a little More professional , their skills were good Would have liked more time spent on TV and sound bar instructions and technical details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad recommended and satisfactorily installed needed equipment.

    I would recommend this to a friend