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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 5,813 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff did a good job, was very thorough. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless WiFi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex put everything together quickly, and showed us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived on time and hooked up my I pad to my printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TVs and helped me to connect them to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the total tech support viable and a good value. Professional installation and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All assistance has been wonderful for a non computer and tech person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad system setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My setup guy arrived on time and had me up and running in under 4 hours. His name is Travis and I endorse him as an asset to BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Ian saved me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No internet. 3 teenagers. Smart TV’s, iPads, computers. Agent Ian saved me from my family’s anger! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my router/

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys did a great installing my router. It works great, and the Guys , got to work on it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad Router Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected bew router. Professional, knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well. Great technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent troubleshot. Made some improvements. Gave recommendations. Very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my Google wifi going in and out at home. They we're able to provide options as to why the wifi was jumpy and suggested I contact Google support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wireless router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and helpful during the entire install very professional and personal service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home struggle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician showed up on time was efficient, knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan fro Geek Squad installed our EERO WIFI system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan installed our WIFI System and was fantastic. He explained what to expect and what a mess system was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad added streaming services to my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent response to my issues. Respectful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied With The Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was great. A router is a pretty simple task, but I felt much better having an expert do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Dell computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not only set it up.they even taught me how to do stuff. Answered every question. Didn’t make me feel rushed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 hour tech services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job settling up my recently purchased chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian was the best, he treated me like his mom, which was awsome!

    I would recommend this to a friend