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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5757 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 5,757 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my Wi Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was knowledgably, friendly and fixed the problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and installed tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful! Knowledgeable, efficient, helpful, and so very pleasant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my wi-fi correctly. Checked it multiple times!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job! Doug the sales rep is always great to work with!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIFI set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional and patient with setting my router and WIFI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    problem was resolved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    initial instillation left problem with printer communication through WiFi. Problem was resolved with second visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV perfect set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my kitchen TV and it was Roku Friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent results, expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing was excellent for results, and on-site analysis of LAN simplified older devices, and verified functionality of remaining devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Geek Squad person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice person. He tried to set up Alexa to enable her to turn on/off my tv, but we found out that the capability was not available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the total tech support viable and a good value. Professional installation and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did everything I needed to get my WiFi up and running. It is super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great of all the connect and he every great person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Know their business!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with every task performed by Geek Squad. They are very professional and know their business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer issues were resolved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, polite, knowledgeable, eager to help solve the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service, problems fixed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen came out on time as promised and solved all the issues in a very reasonable amount of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my router/

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys did a great installing my router. It works great, and the Guys , got to work on it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very polite and did a great job in setting up the items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived as scheduled. Setup was quick. Everything has been working as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New router Done quickly & professionally. Checked operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teck seem to know exactly what I needed, and don’t need.

    I would recommend this to a friend