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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5758 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 5,758 reviews
  • Rated 5 out of 5 stars

    Fixed our wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great and took a lot of time to answer all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well. Great technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent troubleshot. Made some improvements. Gave recommendations. Very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can always depend on the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always makes setting up my equipment quick and easy. The are through and efficient. They explain everything before they leave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my Google wifi going in and out at home. They we're able to provide options as to why the wifi was jumpy and suggested I contact Google support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud member handked this task.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech friendly knowing his trade and explaning so someone not techy can understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fantastic; he took the time to check and see that every floor had no issues with receiving a signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were professional, knowledgeable, courteous and caring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what i want it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys once again did a great job. i'm happy with everything they did. They were all very polite and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    orbi wifi 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my new Orbi wifi6 system so my house would hae better coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got excellent customer service when the person from geek squad came and set up my google Wifi which works fantastically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comprehensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything required for the install and, more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my 75 inch TV very efficiently and instructed me on how to utilize it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked my WiFi up to have a great connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our Google nest wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jediahah Smith is very professional and knows what he is doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED TV WELL AND FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD GUYS WERE ON TIME CURTEUS AND DID NOT LEAVE A MESS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not applicable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reviewed what I should purchase and he will inform an installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were helpful, pleasant and busy the whole time they were here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and on time for both visits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job setting up my mesh wi-fi connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Ian saved me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No internet. 3 teenagers. Smart TV’s, iPads, computers. Agent Ian saved me from my family’s anger! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan fro Geek Squad installed our EERO WIFI system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan installed our WIFI System and was fantastic. He explained what to expect and what a mess system was.

    I would recommend this to a friend