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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 5,813 reviews
  • Rated 5 out of 5 stars

    Printer issues were resolved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, polite, knowledgeable, eager to help solve the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very good package in terms of what they had to do in order to get att high speed internet to work properly,I think is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek who came to add a router ando r3mote boosters was friendly, knowledgeable, and professional. I will use geek squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION FOR ROUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MARC WAS OUR TECHNICIAN WHO INSTALLED OUR ROUTER AND HE DID AN OUTSTANDING JOB! HE WAS VERY PROFESSIONAL, PATIENT AND KNOWLEGABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cut the cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy for my service I received. The agent was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know what they are doing. They perform the task at hand in a timely fashion at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud member handked this task.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech friendly knowing his trade and explaning so someone not techy can understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech did a nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was efficient and took his time to get the network set up right the 1st time . Was on time and called before h came

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is exceptional. Easy to work with techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better service on the second attempt.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was much better with the second agent. Agent switched wiring around causing things to work much better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble getting my router installed right the first time. Too many agents telling me different things that my phone needed.. Finally got it installed, but still have questions why the router says it is turned off...but it is on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowable people who take pride in their work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The square hooked up all of the security cameras in proper places to cover the entire property. Happy Customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use the geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always goes over and beyond. They make the install process so easy. Staff is always so polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, thorough, helpful, efficient, on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation quick and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi Fi setup to the best available space for maximum reception given the structure of the house, (cinderblock).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the areas in my house that I had low internet now are covered including my outside lanai

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad expanded our home Wi-Fi!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing equipment that expanded our Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIFI set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional and patient with setting my router and WIFI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    orbi wifi 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my new Orbi wifi6 system so my house would hae better coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love these guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service thank you professional, personable

    I would recommend this to a friend