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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 5,813 reviews
  • Rated 4 out of 5 stars

    Nice Geek Squad person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice person. He tried to set up Alexa to enable her to turn on/off my tv, but we found out that the capability was not available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were great - professional and helpful thru out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not explain everything that lap top can do. maybe he thought that i knew what to do and how to get where i needed to go. i had an 11 year old hp desktop and how things have changed in that amount of time now that i have a hp laptop and went wireless. if you think that you can do it all by your self then go for it. if not call them and ask many questions. i am 64 and still learning but i can go far figuring a lot of thing out myself

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got our router working right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We sure appreciated the friendly, skilled support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very polite and did a great job in setting up the items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the follow through after the service. He returned my calls and answered text messages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my wi-fi correctly. Checked it multiple times!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan the Geek Squad Tech was Very courteous and knowledgeable he provided Outstanding Service,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed our wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great and took a lot of time to answer all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing is simple anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reopened a home/office lots of toys and NO CLUE! Everything is working TOGETHER with a warranty! Think about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Wi Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was knowledgably, friendly and fixed the problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the geek squad trouble shooting a con

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did not give up until the solved the problem with my WiFi network. Working perfectly since they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan and David installed complete ring cameras sys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan and David were exceptional and knowledgeable in their abilities to carry out the tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were professional, knowledgeable, courteous and caring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service unique service respectful and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not computer savvy so it was good to have someone help me that knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great of all the connect and he every great person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV access to home WiFi network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents enabled a more reliable connection from our smart TV to the home WiFi network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not applicable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reviewed what I should purchase and he will inform an installer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wi Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell any difference seems to be the same as without it. It doesn’t help with lagging, etc

    I would recommend this to a friend