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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5758 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 5,758 reviews
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie knows his stuff! System works as it should. I'm happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    System connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech got my computer to talk to the printer but did not get Office installed correctly on my desktop computers or get one of them to run at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not explain everything that lap top can do. maybe he thought that i knew what to do and how to get where i needed to go. i had an 11 year old hp desktop and how things have changed in that amount of time now that i have a hp laptop and went wireless. if you think that you can do it all by your self then go for it. if not call them and ask many questions. i am 64 and still learning but i can go far figuring a lot of thing out myself

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek who came to add a router ando r3mote boosters was friendly, knowledgeable, and professional. I will use geek squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION FOR ROUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MARC WAS OUR TECHNICIAN WHO INSTALLED OUR ROUTER AND HE DID AN OUTSTANDING JOB! HE WAS VERY PROFESSIONAL, PATIENT AND KNOWLEGABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were able to install the router quickly in a way that solved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was so nice and explained to me how to work the system and see what is on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very good package in terms of what they had to do in order to get att high speed internet to work properly,I think is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job connecting Eerinternet system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The internet goes in & out sometimes but it's much better now than it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the geek squad trouble shooting a con

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did not give up until the solved the problem with my WiFi network. Working perfectly since they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally have the problem solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon diagnosed the problem and provided the answer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad did a great job. Professional, courteous and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero Updated!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bailey came in and worked hard to get our system updated and functional. Excellent work and attitude!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service in setting up my ultra-high-speed cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing is simple anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reopened a home/office lots of toys and NO CLUE! Everything is working TOGETHER with a warranty! Think about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem with Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and polite! Solved my problem very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi works great ,Im very glad. I was having trouble, not now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved our issue quickly and professionaly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleased with store representative who set appointment and Geek Squad individual who resolved our problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed this system and nicely done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent installed this system in our home, and we get a much better signal throughout our home now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service..!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my new wifi and made sure all of my many devices were properly connected.

    I would recommend this to a friend