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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 5,813 reviews
  • Rated 5 out of 5 stars

    Efficient job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi setup (cable modem and router) was checked and optimized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came out to check our Wifi connections. Didn’t take long to fix. They were pleasant and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was thorough and explained what he was doing and why. In and out with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job setting up my new wifi modem and Velop network. Thorough and helpful in the set up and explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in home service was excellent as was our in store service. I would highly recommended the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Installation time was terrific.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quickly connected my new router to my computer and connected my printer to it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad did a great job. Professional, courteous and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my weak wifi signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent completely took care of my wifi to my outside camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The devices connected all my devices seamlessly as advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and on time for both visits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job setting up my mesh wi-fi connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost of Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Took care of problems. I totally recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up our services very quickly. Agent very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked my WiFi up to have a great connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a wonderful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service and results from all of my help from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed once again with our customer service, knowledge and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best,so glad they are available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad guys Marty and Carlos were very well educated on how to do everything and very patient with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Best Buy’s best asset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Nice guy. In and out quickly. And, cleaned up after himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very diligent about connecting everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my eero router did a good job ,but my computer is still ruining slow,why?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home service was excellent and professional. Appreciate expert advise for surround sound.

    I would recommend this to a friend