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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5758 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 5,758 reviews
  • Rated 5 out of 5 stars

    INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PEOPLE, VERY HELPFUL, TOOK THE TIME TO EXPLAIN EVERYTHING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my cable and tv. He was excellent. Very helpful and informative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problem found

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Located problem with my network, changed some settings on my computer. Although the settings seem too default back to where I was having the problem. I now know how to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having network connectivity issues and Geek Squad solved the problem immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep you well informed on appointment, timely and very courteous. Effectively resolved connectivity issue with wifi extender.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    New recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon arrival the geek squad installer recommended a different set up than what I purchased at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wi-fi appt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to CANCEL appt wasn't feeling good-will reschedule

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    partial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech changed some settings and connected my desktop, laptop and [printer. They remain slow-- partially due to business network is overstretched?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and sound bar, set up my sonos and cleaned out my computer, all ever so quickley

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed wi-go extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. No complaints. Wi- if signal greatly improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my time capsule quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very knowledgeable & courteous. He got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in early and got everything set up and ready to connect in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent took the time to do the job correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wi-Fi was installed, and all devices connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alan the Geek Squad tech was informative and fast. He got us faster internet and wireless. We will not hesitate to use him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came out to check our Wifi connections. Didn’t take long to fix. They were pleasant and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed a new router and google wire.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up a new total home wireless system, he was great and very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect - couldn't have done it without them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have been better - Justin K. fixed everything that was wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very courteous and knowledgeable. I would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up, very helpful agent. Answered my dumb questions and was very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed our Ring and set it up for us to use. He was very pleasant.

    I would recommend this to a friend