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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 5,813 reviews
  • Rated 5 out of 5 stars

    Agent identified the issues & resolved them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reset passwords, verified all computers, printers and Sonos speakers working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always exceeds expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad finished setting up my new laptop and coordinating my network everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Ring camera very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very patient and thorough. Took time to explain the entire process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were very thorough and patient. Answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable They also corrected an additional item

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Show me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good but no instruction as to how system works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond, very thorough. Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was interested and worked with knowledge. My only problem is that my printer is not connecting to Bluetooth and there can’t use the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sergio did a great job. i highly recommend him to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed eeros system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was very knowledgeable and connected all devices without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reschedule due to the Technicians Covid protocol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my home to whole home wifi and this system is great and the geek squad was fast with hooking it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a wonderful product and complete value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great In Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very courteous and efficient and answered all questions thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John C. Was the best! He was extremely knowledgeable and helpful. Could not have found anybody better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He went above and beyond. It’s working great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new modem and router and made sure I was happy. Well worth the cost. Thxs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Network Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake was awesome, very knowledgeable, took great care of my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An outside agent installed my Ring Pro doorbell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The substitute for the Geek Squad installed my RING PRO doorbell. He was pleasant and professional. But, it was not a Geek Squad agent. I had wanted him to help me connect my Alexa to the Ring. This did not happen. This job was subbed out to other people. He did what he was supposed to do, but could not help with connection to Alexa.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came quickly, charged a very fair price and addressed the issue. What else can you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TECH WAS VERY KNOWLEDGEABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD TECH INSTALLED AND CHECKED OUT EERO INSTALL AND ROUTER INSTALL. WAS VERY HELFUL AND DID A GOOD JOB.

    I would recommend this to a friend