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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5758 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 5,758 reviews
  • Rated 5 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got our Wi-Fi setup works fast . Very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I was fascinated at his knowledge. His speed and ability to solve any installation glitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech Casey was great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey did a great job. Explained what he was doing throughout the whole process. Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and very technical good communicator . Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She is particularly the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amanda set up.my new apple computer she is just great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all devices were set up quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all items requested were set up and functioning well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work done, the only reason I did not give 5 stars was that we needed to wait 4 weeks for an available tv install date.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good news is now my front door Ring device works. The bad news is in now requires me to unscrew the plate and remove the battery to recharge. My old Ring (same location on the house) never required a battery recharge. How is this an 'upgrade'??? I think the Geek guy just installed the wrong model. He was my least favorite Geek guy. All others have been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wifi extender installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected extended wifi. Very pleased with our technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical competence.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous installation in cutting the cable and intetfacing all three TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Tech was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time and very knowledgeable. He put in our router in and made sure all of devices were working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve with geek squad was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve at geek squad was knowledgeable and friendly. Very good at what he does and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great In Stall Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted Sony 85 inch tv with sonos sound bar and extre speakers. Great Job Agents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job in installing router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad representatives knew what they were doing when they replaced my router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work, quick and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS looked at the entire system and made quality recommendations within our budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional in setting everything up and taking extra time instructing two non tech seniors how things work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was very polite. He helped us with all our questions and concerns. very prompt on the appointment time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely. Listened to and responded to our specific needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and knew the answers to most of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solves all problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job. They were able to solve all of the issues we had.

    I would recommend this to a friend