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Customer Ratings & Reviews

SKU:
6929147

Customer reviews

Rating 4.7 out of 5 stars with 5813 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Home Wi-Fi Setup, particularly the Wi-Fi, installation, and overall performance. Users find the product easy to use, and they appreciate the knowledge and service provided. Some customers have noted improvements in speed, while a few have mentioned concerns about signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 5,813 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my Arris 7600 very quickly and setup my devices within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Google Wi-Fi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very pleasant and knowledgeable. The installation was fast and quite successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are total tech support members and we have the geeks to all kinds of work, they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rep was fast, efficient, and excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was able to connect all devices quickly and explained functionality of system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She is particularly the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amanda set up.my new apple computer she is just great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem & extender came with Geek Squad set up which was excellent! Problem with communication was solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got our Wi-Fi setup works fast . Very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up locations appropriately and now have excellent WiFi throughout the home and back yeard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    patient, polite, explained my problem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two visits required. Both techs were patient, polite, explained everything. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and programmed my devices. Did a professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completed all my issues and provided professional assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all devices were set up quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all items requested were set up and functioning well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely. Listened to and responded to our specific needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben and Chad did a great job. They are very capable and friendly. I recommend them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good news is now my front door Ring device works. The bad news is in now requires me to unscrew the plate and remove the battery to recharge. My old Ring (same location on the house) never required a battery recharge. How is this an 'upgrade'??? I think the Geek guy just installed the wrong model. He was my least favorite Geek guy. All others have been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing the new Orbi WiFi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent help service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jackson and Josh are totally wonderful. Delma and Felicia are excellent. Your voice mail system is awful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Home Wi-Fi setup, exactly how I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek techs installed our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were terrific. We were very happy with our service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product and Geek Squad did a great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job. Very informative and helpful explaining how the system works.

    I would recommend this to a friend